Night Auditor (receptioner tura noapte)

As Night Auditor
With a genuinely warm welcome, you’ll be ready with answers to any questions and happy to offer information about hotel services, facilities and the local area. Anything to help make their visit that bit more special. And, creating the smoothest check-in / check-out experience, you’ll make sure they leave us happy too.

As Night Auditor, you will maintain the professional financial standards of the hotel by managing end-of-day reports, ensuring accuracy, and reporting anomalies.

What we are looking for:
A warm, people-oriented demeanor
A team-first attitude
Positive outlook and outgoing personality
Flexibility, problem-solving skills and multi-tasking ability
Previous experience working in Front Office

Process guest check-ins, assigning rooms and activating room keys
Co-ordinate with Housekeeping to track readiness of rooms for check-in and ︁︀​︂︃︃​︉︉​︁︂︈report any guest concerns
Answer, respond to and process all guest calls, messages, questions or concerns
Give guests information and directions regarding property and local areas of interest
Process check-outs and resolving any disputed charges
Process payments and room charges
Confirm reservations and cancellations, running daily reports on the number of arrivals and departures, according to Leonardo Standards
Process End of the Day reports and run Night Audits (for Night Auditor)
Compliance with the procedures of the Leonardo hotel chain

Leonardo Bucharest City Center Hotel is perfectly located in the heart of the city on Calea Victoriei, the main boulevard of Bucharest. Walking distance from the main points of interest: 10 minutes to the Old City Center area, 5 minutes from Piata Victoriei or Piata Romana. Our 4 star hotel offers an amazing view above the historical Bucharest, comfort in one of the 78 rooms and professional service at the bar, restaurant and meeting area. Places to come home to. We warmly welcome business travelers, conference participants and tourists who come to explore the city. This welcoming environment, along with plenty of tender loving care from the Leonardo staff, is designed to make every guest feel at home.
At Leonardo Hotels, we make it easy for travelers to take it easy.