Teamcenter Support Specialist
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Candidatul Ideal
At least one year of working experience, preferably in a technical support role.
Experience with ITIL or Agile (DevOps) methodologies a plus.
Strong understanding of incident/issue management principles.
Experience working with application quality analysis and quality management processes beneficial.
Excellent analytical and problem-solving skills.
Effective communication and collaboration skills.
Descrierea jobului
Accenture Industry X, part of Accenture, helps businesses thrive in the digital era by combining data and digital capabilities. Join us to experience how we deliver 360 value and collaborate with exceptional people, cutting-edge technology, and leading companies across various industries, making a significant impact worldwide.
About the team
If you are seeking a challenging and rewarding career in DevOps, Accenture Industry X is the place for you. Join our team and work on exciting projects that span the application life cycle, from digital customer-facing systems to large-scale enterprise products. Take the next step in your DevOps journey and be part of a team that is dedicated to driving continuous delivery and faster solution delivery in the ever-evolving technology landscape.
How you will make an impact
- Provide technical support to users encountering issues with the Issue Management system.
- Troubleshoot and resolve a variety of technical problems related to the Issue Management system.
- Ensure incidents related to Issue Management are resolved promptly, minimizing disruption to workflows.
- Collaborate with cross-functional teams, such as development, quality assurance, and operations, to ensure effective incident management and identify opportunities for system improvement.
Working in Accenture Industry X exposes you to cutting-edge technologies and provides you with various skills and expertise in digital transformation. You will have to:
Your life at Accenture
At Accenture, we prioritize your health and well-being through comprehensive health insurance coverage and inclusive work arrangements. We value your growth and offer diverse learning and development paths, along with performance-based rewards. You'll also have access to resources for mental health and physical wellness, ensuring inclusivity and support. We provide additional financial support, flexible benefits, and care for your loved ones, respecting diverse circumstances.
Join us for a fulfilling career and a balanced lifestyle that celebrates diversity and promotes inclusivity.
Descrierea companiei
We are futurists, ambitiously building the next industrial revolution.
We are enthusiastic innovators looking to transform the future of industry and deliver profound change for clients. Smart, connected digital technologies are driving new sources of growth for clients— and for colleagues, as they continually renew and reinvent their skills.
We are visionary innovators
We think the best work in software development can only come from people who love nothing more than spending every minute thinking about it. And working on it. We work with any programming languages, as long as they are the best fit for our requirements.
That means you might need to learn something new, all the time. That’s who we are.
We are a curious and dedicated team
We may have different expertise and work on different projects, but we are all on the same team, with only one goal on our minds—to keep leveling up and building something useful for the world. Internal training is a big part of our lives, so everyone has the opportunity to learn and to teach.
We are inclusive and empowering
We celebrate diversity and we are all about the freedom to be who we are as individuals. At the same time, it is also important to us that we’re working well together and doing great work as a team.
About Industry X.0, Accenture
We are part of Accenture, a leading global professional services company, with more than 492,000 employees around the world, across 56 countries and 120 cities.
Accenture Industry X.0 Romania helps clients digitally transform their business through smart, connected and living technologies that will increase agility and innovation.
To find out more about Accenture visit our Facebook and our website: https://www.facebook.com/aiss.romania/; https://www.accenture.com/ro-en/home
- 29 Apr. 2024
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