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Spanish & English Customer Support - Brasov

CGS Romania
3 poziții
Anunț verificat

Anunț verificat

Textul acestui anunț a fost verificat de echipa eJobs pentru a elimina posibile greșeli sau conținut discriminatoriu.

Candidatul Ideal

We are in the business of helping people: we resolve customer questions, complaints and requests via telephone.

-Do you have advanced Spanish and English skills?
-Are you very skilled in using a computer?
-Detail oriented. Available to work afternoon and night shifts.
-Work experience in customer support will be considered an advantage but it's not mandatory as we provide necessary training.
-Communication and negotiation skills.

If so, we are glad to meet you!

We are looking for colleagues able to meet results as requested by management and prove to be a client oriented person.

Descrierea jobului

- Resolve customer questions, complaints and requests via telephone.
- Respond promptly to customer inquiries.
- Perform customer verifications.
- Manage customers' accounts.
- Offer customer support using different software applications.
- Record details of actions taken.

Descrierea companiei

The American company CGS (Computer Generated Solutions) is one of the most important providers of outsourcing solutions present since 2006 on the Romanian market, being listed in the top 15 best companies in this field, in the world.

The company provides services in 22 foreign languages, with 7 support centers in: Bucharest, Brașov, Sibiu, Târgu-Jiu, Miercurea-Ciuc, Galați and Constanța.

The company’s more than 3,500 employees interact daily with clients from Romania, Germany, the United Kingdom, Spain and other European countries, as well as from the United States or Canada. The main services offered are customer care, technical support, help desk, telesales and other outsourced services.

The client portfolio includes companies in the Forbes Top 500, as well as top European companies. We offer intensive training sessions: more than 90% of CGS Romania’s managers started in our company on entry-level positions.

Publicat 8 Oct. 2025Reactualizat 8 Oct. 2025Expiră 7 Nov. 2025
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