Publicat 24 Mar 2021 | Reactualizat 14 Apr 2021 | Expiră 23 Apr 2021

Workforce officer

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Descrierea jobului

KEY RESPONSIBILITIES:

▪ User/employee database management
▪ Resource planning, based on the project’s needs
▪ On-demand report building and recurrent report automation
▪ Roadmap construction, analysis and management
▪ Forecasting, analysing and scheduling
▪ Delivering continuous trainings to the production teams
▪ Synthetizing and analysing data in order to optimise key performance indicators
▪ Coordinating and communicating with all the production teams

IDEAL CANDIDATE:

▪ Good communication and analytical skills
▪ Capacity to multitask and to meet tight deadlines
▪ Autonomous and responsible
▪ Above average problem solving attitude
▪ Good Microsoft Office skills (focused on Excel)
▪ Fluency in English or French


What you will get in return:

▪ Attractive salary package, including various flexible benefits (for example: meal tickets, monthly transportation discount, etc.), monthly bonuses.

Descrierea companiei

We are a global community of passionate, fun-loving people who thrive on making a difference on behalf of the world’s most exciting brands. We use our smarts, our hearts and a drive to make business more human. ​

Webhelp is a French Group specialised in customer experience and business process outsourcing, with over 68,000 employees working in 168 operations centres located across 49 countries. Number 1 in Europe and ranked in Top 7 Best Global BPO, Webhelp Group continues to increase its teams, promoting a policy of customer and employee satisfaction. ​ ​

Webhelp Romania is the Group’s Digital Hub and the leading French employer in Romania. Our Client portfolio comprises more than 30 brands, including Samsung, Sephora, Bouygues Telecom, Orange, Vodafone and NN.

Workforce officer  -  WEBHELP ROMANIA

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