Candidatul Ideal
- Previous experience working with VIP clients in sectors such as private banking, luxury real estate, high-end travel, luxury hospitality, etc.
- Skilled in small talk and social conversation, knowing how to ask the “right” questions and connect with different personality types.
- Experience with CRM systems, databases, video chats, and messaging platforms.
- Proficient in active listening and empathetic communication techniques.
- Fluent spoken and written Romanian (required); English at least at an Intermediate level.
- Well-articulated speech and a pleasant voice tone.
- Flexible communication style — from warm and friendly to refined and discreet, like a true concierge.
Descrierea jobului
- Providing personalised support to VIP clients via video calls, messengers, chat, and voice communication.
- Building trusting, warm, and loyal relationships with clients.
- Timely communication of bonus programs, special promotions, and exclusive events.
- Collecting and analysing client feedback, identifying their interests and preferences.
- Handling client issues and inquiries individually, with maximum delicacy and attention.
- Maintaining the image of a high-class, elite service.
Descrierea companiei
Deep Games SRL is a dynamic and innovative company specializing in the iGaming industry. With a focus on delivering top-tier online gaming experiences, Deep Games SRL operates multiple projects that cater to a global audience of players seeking engaging and immersive gameplay. The company leverages cutting-edge technology to create user-friendly platforms that are both secure and scalable, ensuring an exceptional experience for users.
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- 8 Oct. 2025
