UPS Account Executive

UPS ROMANIA 1 poziție
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Anunț verificat

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Candidatul Ideal

What you’ll need
  • Minimum 3-5 years of experience in Sales, logistic industry is an advantage.
  • Bachelor's degree.
  • Structured in approach, sales oriented, demonstrating a basic understanding of products, services, and customer facing technology solutions
  • Strong communication skills, convincing
  • High degree of accuracy, eye for detail, accountable
  • Proficiency in MS Office
  • Proficiency in English

Descrierea jobului

The role
The Account Executive is responsible for achieving their assigned sales plan by generating profitable UPS revenue growth through the development of new business and the retention of existing business within their assigned accounts. He/ She analyzes customers’ current supply chain needs to create appropriate solutions and promptly respond to customers’ requests.

What you’ll do
  • Travel to customer sites for face-to-face meetings to gather information about their businesses and identify opportunities for solutions.
  • Analyze customers’ billing technology to understand their needs and recommend UPS products and services.
  • Build successful partnerships with key stakeholders at all levels of customers’ organizations to cultivate relationships and generate revenue opportunities across all product and service lines.
  • Present solutions to customers to gain approval of proposals and move forward with the sales process.
  • Visit customers to confirm their satisfaction with UPS products and services and to identify issues that need to be addressed.
  • Meet with customers to discuss complaints and obtain supporting documentation (e.g., invoices, etc.).
  • Facilitate research of customer complaints (e.g., late deliveries, damages, billing questions, etc.) to determine appropriate resolution personnel.
  • Discusse complaints with UPS personnel (e.g., business center managers, operations, billing, drivers, etc.) to determine corrective actions and resolutions.
  • Suggest technology solutions or operations modifications to customers (e.g., later pick up times, etc.) to satisfy customer complaints.
  • Follows-up with customers to ensure successful problem resolution.
  • Shares customer problems with managers and operations teams to provide awareness on recurring customer issues.

Descrierea companiei

United Parcel Service (UPS) fondata in anul 1907, a devenit datorita milioanelor de clienti din intreaga lume, lider pe piata serviciilor de curierat si totodata lider pe plan global in furnizarea de servicii integrate.
In cei peste 100 de ani de activitate, UPS si-a extins serviciile in peste 200 de tari si teritorii in intreaga lume oferind clientilor suport si solutii adaptate business-ului lor.
Pentru UPS, oamenii constituie resursa cea mai importanta, iar o echipa puternica reprezinta punctul forte pentru o viabilitate pe termen lung.
Publicat 6 Iun. 2022 Reactualizat 6 Iul. 2022 Expiră 6 Iul. 2022
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