Publicat 14 Nov 2019 | Reactualizat 11 Ian 2020 | Expiră 12 Ian 2020

Travel Advisor with German & English

10 posturi
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Candidatul ideal

Ready to be #DifferentByDesign? Take the opportunity to become part of a company where the Customer Experience is a passion. In Concentrix you can experience an exceptional work environment, where you will have endless opportunities for learning and professional growth. #OneBoldFuture

For our Timisoara site, we are looking for Travel Advisors with excellent German and English language skills at, for both written and spoken, to join our team, managing the clients of one of the top leaders in the travel and tourism domain.

Descrierea jobului

Role: As a Travel Advisor, you will be the first point of contact for the customer, responding to the various incoming requests and solving the emerging issues using telephone and e-mail, and you will be responsible for the following:

  • Provide assistance via telephone and e-mail regarding the platform
  • Listen carefully and understand customer needs
  • Building a good relationship with the customer
  • Participate in activities and meetings to improve service quality and customer satisfaction

The main skills we are looking for are:
  • Excellent level of German and English, both spoken and written (minimum B2)
  • Good use of PC and online browsing
  • Customer orientation and attention to detail
  • High problem-solving capacity
  • Excellent communication skills
  • Previous experience in customer service will be considered a plus

And here is what we offer in return:
  • 1000 eur Potential Income
  • Performance bonuses and rewords
  • Training and development programs
  • Additional bonuses for Easter and Christmas
  • Incentives for sports activities and equipment
  • Coverage of transport costs
  • Meal tickets
  • Medical services
  • A very dynamic and international work environment with plenty of career opportunities
  • Social activities, events and celebrations

Come and meet us in the spectacular Iulius Town to find more about the company and the project.

We looking forward to meeting you!

Join us at Concentrix, We are Different by Design!

Descrierea companiei

Concentrix, a wholly-owned subsidiary of SYNNEX Corporation (NYSE:SNX), is a technology-enabled global business services company specialized in customer engagement and improving business performance for some of the world´s best brands. Every day, from more than 40 countries and across 6 continents, our staff delivers next generation customer experience and helps companies better connect with their customer. We create better business outcomes and differentiate our clients through technology, design, data, process and people. Concentrix provides services to clients in ten industry verticals: automotive; banking and financial services; insurance; healthcare; technology; consumer electronics; media and communications; retail and e-commerce; travel and transportation; energy and public-sector.

We are diffrent by Design!

Now established in Romania, we’re looking for people to support our continued growth across our Locations in Timisoara and Cluj-Napoca. We offer a supportive environment where people can learn and grow with us, with first class training and career pathways to take you where you want to go. Furthermore we provide great, flexible way of learning on the job, and developing new, specialist skills to help you become a master at what you do. We believe in supporting our emerging talent, that’s why the moste of our managers are home-grown, and a great number of people took the next step in their career with us. Walk into any of our contact centers and you’ll feel the buzz and energy about the place. There's always loads going on, from fun days to smaller team events. There's something for everyone, and we’d love you to be part of it!

Travel Advisor with German & English  -  SC Concentrix Romania SRL

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