Telesales – CardAvantaj Team

You would be a good fit if you meet the following requirements:

• Communicative person, problem solving attitude, pro-active person, team-player spirit, customer oriented ;
• Telephone communication skills and previous experience in financial system and call center environment, would be a plus;
• Even if conversations are mostly in Romanian, good knowledge of English (spoken and written) would also be a plus;
• Knowledge of Microsoft Office;
• Willing to work shifts and weekend days, if needed.

Location: Headquarter - near Lujerului subway station

Responsibilities:

• Call clients, for selling purposes, taking into account ethic norm and bank’s procedures
• Focus in achieving the target for the success rate mentioned for each campaign, taking into account telesales KPI (success rate, quantity, quality)
• Know in details the product to be sold and the services related to it Propose ways to improve the script and the sale technics
• Know very well bank’s services, products, costs and partners mentioned in internal procedures or in information e-mails
• Offer constant feed-back regarding market opportunities and client’s needs

We offer

• Real possibilities of training and professional development
• Attractive salary
• Meal tickets
• Medical subscription at a private clinic by choice!
• Additional leave days depending on seniority work and organization

What else do you need to know?
Please note that all applications are treated confidentially. Only selected candidates for an interview will be contacted,

We are present on the financial market since 1993, as Banca de Credit Industrial si Comercial. In 2000 we rebranded ourselves as Finansbank, to later become - in 2007 - Credit Europe Bank. In Romania we provide a broad range of products and services for approximately 500.000 individuals, SMEs and companies, across a network of 25 branches, agencies and work points, as well as through alternative distribution channels: 59 ATMs, over 8200 POS's, Internet Banking and Phone Banking.*

We evolved, improved ourselves and irrespective of our name we had a single aim: to offer banking products and services that best match our clients' needs. For this purpose, whether for SMEs, large companies or individuals, we have put at work new banking models, novel technologies as well as the will to be of assistance, to keep close to our clients and their businesses.

As part of the Dutch financial Group Credit Europe NV we strive to provide experience, competence and innovation - as the true recognition of our products and services' value is given by those who use them.

This recognition is also enjoyed by CardAvantaj, a name that bears a special significance for us. More than 15 years ago this brand introduced, for the first time in Romania, a payment instrument with zero interest rate, easy to understand, easy to use. Since its introduction on the market, CardAvantaj made over 300,000 friends, clients that made good use of it, finding the best solutions within a network of tens of thousands of merchant partners - the most extensive in Romania. During all this time CardAvantaj did its outmost to fulfill the promise made to clients, by continuously providing innovative features and benefits.