Technical Support Engineer

SUGARCRM S.R.L. - 1 poziție
Oraș de lucru
Tipul job-ului
Nivel carieră
Departamente
Salariu Nespecificat
Limbă străină
Industrii
Permis conducere Nespecificat

Candidatul Ideal

Qualifications:
  • Must be knowledgeable in PHP and SQL
  • 2 years experience with the Linux, Apache, MySQL and PHP (LAMP) technology stack preferred
  • Experience with SaaS applications desired
  • Experience with SugarCRM or other CRM applications strongly desired
  • Must be fast learning and quick thinking
  • Must work well in a team environment
  • Experience with Oracle, Microsoft SQL Server, DB2, and Microsoft IIS desired

Descrierea jobului

Responsibilities:
  • Deliver world-class support to our customers and partners by being responsive, proactive, and professional in all interactions
  • Troubleshoot and resolve installation, implementation, and production issues
  • Test new releases to ensure common customer use cases are fully functional
  • Work cohesively with other departments to ensure the customer's voice resonates in conversations
  • Document known solutions for internal collaboration and public consumption

Descrierea companiei

About SugarCRM

SugarCRM is a customer experience (CX) leader enabling businesses to create profitable customer relationships by delivering highly relevant, personalized experiences throughout the customer journey. We empower companies to strengthen existing customer relationships, create new ones through actionable insights and intelligent automation and better understand the customer at every stage of the journey. This enables businesses to accelerate demand generation, grow revenue, deliver superior customer care and increase loyalty. Our easy-to-use, intuitive platform makes customer experience easy and accessible for everyone, allowing marketing, sales and services professionals to focus on high-impact, value-adding activities that create customers for life.

SugarCRM will continue to offer a flexible workplace supporting employees interested in either working in one of our physical offices, working from home, or working from a combination of the two. Please work with your recruiter to understand any location constraints of a particular role and to communicate your location preferences.

Publicat 18 Apr. 2022 Reactualizat 16 Mai 2022 Expiră 18 Mai 2022
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