Publicat 24 Feb 2020 | Reactualizat 25 Mar 2020 | Expiră 26 Mar 2020

Technical Support Engineer

1 post
Expirat
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Candidatul ideal

Are you looking for an opportunity to use all those language skills? Then this is thе place to be. We are looking for a Technical Support Engineer with excellent French or German language skills for an international IT company based in Bucharest, Romania.

In this highly technical role, you would provide technical support of their client’s products via thе telephone, email, and remote sessions, which may require careful examination of many infrastructures and other environmental variables, as well as a detailed analysis of log files.

Relocation help included + language bonus for both French and German!

Technical skills requirements:

  • Windows OS 2008(rr2)/2016
  • Practical knowledge of TCP/IP (OS, firewalls configuration) and networking configuration/troubleshooting (NAT, ports, DHCP, DNS)
  • UNIX and/or Linux knowledge; VMware ESX(i), Microsoft Hyper-V, Microsoft Exchange server administration, DataBase engines (SQL/Oracle)
If you're interested in learning more about this opportunity, don't hesitate to send us your CV!

Descrierea jobului

Responsibilities:

  • Pеrform troubleshooting and anаlysis, including log file invеstigаtion
  • Act as a tеchnicаl focal point in relаtionships to fellow IT Profеssionals.
  • Rеsponsible for handling new cаsеs according to thе Service Levеl Agrеement (SLA), providing support and diagnosing problems
  • Fortify client relationships focused on 100% customer satisfaction
  • Technical documentation of all customer interactions accurately and within SLA in our CRM toolEnsure proper and consistent communication of issue status to customers, sales representatives and senior engineers

Our client offers:
  • Modern, energetic, global working environment
  • Development opportunities to further progress your career
  • Opportunities for professional growth and promotion
  • Work in a stable, dynamic company
  • Competitive salary, depending on skills and experience
  • Excellent benefits such as wellness program which includes gym membership and massages in the office
  • Flexible benefits package which includes private medical for you and your dependents
  • Dental cover
  • Transportation allowance
  • Exceptional mature working environment with cool breakout areas and training

Descrierea companiei

Our client is an international IT group that is a leader in data management across multi-cloud environments.

Expirat
Technical Support Engineer  -  Personal Connect s.r.o.

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