Publicat 07 Feb 2020 | Reactualizat 14 Feb 2020 | Expiră 08 Mar 2020

Technical Sales Advisor with English

1 post

Criterii de selecție

  • Cunostințe de limba engleză
  • Peste 1 an experiență în IT Hardware, Vanzari, Relatii clienti / Call center

Candidatul ideal

  • A quick learner & highly self-motivated
  • High level of interpersonal & interactive oral & written communication skills in English
  • Sales Process understanding
  • Technical Aptitude
  • Experience with Office & Production Printing Products
  • Extremely proficient with all Microsoft operating systems & applications
  • Ability to work in a virtual team environment
  • Familiarity with using a Ticketing System would be an asset

Descrierea jobului

The Technical Sales Advisor provides technical and analytical pre-sales support of Office & Production Printing Products, Ssolutions & Services as well as support requests from Europe direct and indirect sales team. The TSA leverages XSM as the ticketing system to document and capture cases and the team leverages a developed network of value chain partners to provide solutions to our customer’s needs.

As a Technical Sales Advisor you will have to:

  • Demonstrate a positive attitude & high level of interpersonal skills, capable of multitasking & understanding the importance of working in a time critical environment to satisfy customer needs
  • Effectively converse with customers using proper telephone etiquette & good listening skills
  • Exhibit professional maturity & ability to work under pressure
  • Effectively communicate technical information to get Sales inquiries answered in the most efficient manner
  • Demonstrate effective organizational skills & ability to use resources effectively
  • Conduct thorough research & provide documented evidence supporting a recommended solution

Descrierea companiei

HCL Technologies is a next-generation global technology company that helps enterprises reimagine their businesses for the digital age. Our technology products, services, and engineering are built on four decades of innovation, with a world-renowned management philosophy, a strong culture of invention and risk-taking, and a relentless focus on customer relationships.

We offer an integrated portfolio of products, solutions, services, and IP through our Mode 1-2-3 strategy, built around Digital, IoT, Cloud, Automation, Cybersecurity, Analytics, Infrastructure Management and Engineering Services, amongst others. With a worldwide network of R&D, innovation labs and delivery centers, and 120,000+ ‘Ideapreneurs’ working in 39 countries, HCL serves leading enterprises across key industries, including 250 of the Fortune 500 and 650 of the Global 2000.

Website: http://www.hcltech.com

Technical Sales Advisor with English  -  HCL Technologies Ltd.

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