Team Leader (Call Center)

CompanyWall Kft. is seeking a dedicated professional to take over the management of our Call Center, ensuring its smooth operation and supporting call center staff. The role involves diverse responsibilities, so we are looking for a flexible individual who can quickly solve arising problems, work in a structured manner, and think logically

• Previous experience in a similar role.
• Efficient problem-solving abilities.
• Excellent communication skills and high work productivity.
• Leadership skills and team management experience.
• Strong problem-solving skills.
• Experience in task delegation and team coordination.
• Highly sales-oriented mindset.
• Proficiency in Romanian and English at a conversational level; knowledge of Serbian or Croatian is an advantage.

• B2B sales (business-to-business sales activities).
• Motivate team members and increase productivity by setting a personal example in sales.
• Manage and oversee the daily operations of the Call Center.
• Support and guide call center staff in their tasks.
• Coordinate tasks and teams efficiently.
• Ensure smooth workflow and performance within the team.
• Pleasant working environment and team atmosphere.
• Competitive and motivating salary.
• Performance-based bonuses.
• Full-time schedule (8:00 AM – 4:00 PM, Monday to Friday).
• Collective leave.
• Workplace perks.

CompanyWall business classifies and analyzes financial information and business information that business entities use to better predict the behavior of partners, customers, suppliers, and competing companies. Also, it is possible to get a detailed and accurate insight into the entire business and any problems within a particular company.

We are doing business in Slovenia, Croatia, Serbia, Montenegro, Bosnia and Herzegovina, Hungary, North Macedonia, Germany and the residence of the credit agency is located in the UK. We help tens of thousands of customers easily and quickly break the most important business data to achieve good business performance and operate more transparently.

We are leading in networking and establishing business connections between domestic and foreign companies. We count tens of thousands of satisfied clients who testify the quality of our financial assistant services. Take advantage of our smart data and improve your relationships with customers, suppliers, and partners. Make it safer and achieve better business results.