Publicat 05 Mar 2021 | Reactualizat 20 Mar 2021 | Expiră 21 Mar 2021

Support Tier 2

5 posturi
Anunț inactiv

Acest anunț a expirat și nu este disponibil pentru aplicare.

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Candidatul ideal

We are about to have a new strong team in Tellence with 5 new colleagues in Support Tier 2.
These new colleagues will be responsible for:

  • Contribute to the planning and implementation of multiple projects;
  • Perform server and network troubleshooting and upgrades;
  • Provide support to clients both deskside and remotely;
  • Correct faults and provide resolution of complex problem tickets;
  • Network support and troubleshooting;
  • Perform network analysis and capacity planning;
  • Assist in the creation of processes and procedures for client network operations;
  • Read and Analyze Application Log – Java exceptions;

Descrierea jobului

Must have:

  • Good knowledge of different RATs types (2G,3G,4G,5G), understanding the basic of RAT modules and terminology;
  • Hands on experience in the following systems/tools: OS (RHEL / CENTOS)– must, Excel, MySQL, Vertica, Mongo DB;
  • Experience with enterprise software customer support – troubleshooting, analysis and capture issue in their initial phase;
  • Basic Scripting and Programming Experience (JAVA, python, bash);
  • Knowledge of Linux operating systems up to RHEL 7.5;
  • Understanding of network switches, routers, and firewalls is required;
  • Troubleshooting, project management, initiative and professionalism are of utmost importance;
  • Bachelor’s degree preferred or equivalent work experience/certifications (A+, Network+, CCNA, CCSP, RHEL);
  • Excellent verbal and written skills;
  • Personal skills - Attention to detail, Notice Systemic Problems, Troubleshooting.
Nice to have:
  • Experience with the of SON concepts – big advantage.
  • Virtualization with OpenStack and/or VMWare experience.

Descrierea companiei

Tellence Technologies is an engineering solution center, focused on providing software development, product quality assurance & customer support services. Tellence operates in a broad range of industries: telecommunications, media, banking, online gaming, mobile applications, internet applications, semiconductors, automotive, security and B2B applications.

We are committed to uncompromising services and the highest quality solutions. Close to the city downtown, we provide a friendly, flexible and professional work environment.

Support Tier 2  -  Tellence Technologies

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