• Cunostinte avansate de limba italiana (nivel C1, scris si vorbit);
• Studii medii finalizate (Diploma de Bacalaureat este obligatorie);
• Bune competente de operare PC, pachetul MS Office si viteza buna de redactare;
• Atitudine orientata catre client, bune abilitati de comunicare si atentie la detalii;
• Interes pentru sectorul financiar-bancar si servicii de suport clienti;
• Disponibilitate de a lucra in regim hibrid din biroul din Iasi, in ture (cu posibilitate de integrare atat full-time, cat si part-time).
  

• Gestionarea solicitarilor primite de la clienti vorbitori de limba italiana prin intermediul canalelor de chat si back-office;
• Oferirea de asistenta si informatii generale privind conturi curente, carduri si servicii bancare;
• Procesarea si verificarea datelor si tranzactiilor bancare in conformitate cu procedurile si reglementarile interne;
• Mentinerea unui standard ridicat de calitate, profesionalism si acuratete in toate interactiunile scrise;
• Colaborarea cu echipele interne pentru solutionarea eficienta si rapida a solicitarilor.
  

HRS Romania is a workforce management solutions hub, home to Senior HR Consultants who always act as business improvement architects. Start-ups or corporations - we house all HR can offer under one roof, for businesses of any size.

Moving forward is impossible without the initial drive to do things differently and get results, not only words: our solutions'​ portfolio, flexibility and exceptional customer service enable us to build long-lasting relationships that delight our business partners. It’s safe to say we know our ways around the HR business and we can prove that we do our job better than most.

We foster a work environment based on respect, honesty and professional growth and we always strive to positively impact the communities we live, play, and do business in. People are the key element in our identity: we all love what we do & we want to do more of it.

We’re exactly what you see. Only now - bigger. And the best part is we bring new opportunities wherever we go.