Senior Account Manager
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Candidatul Ideal
The way we manage our company is built on the belief that, by giving a WOW service to our partners, we will be able to change the on-demand delivery market.
How are we doing this? By paying attention to small details. Glovo is a hyperlocal marketplace featuring the most trendy places in each city and delivers its products in less than 60 mins.
As Senior Account Manager, you will be a key role in the Glovo Partner Operations team.
Descrierea jobului
- Own strategic partner relationships end to end, including understanding P&L tracking, managing deep product integrations, leading co-marketing efforts to drive awareness and activation and ensure operational excellence
- Onboard new partners on our platform by providing them with all the necessary tools and information to start working
- Be responsible for our partner's business performance, analyze their main KPIs, and ensure growth MoM. Track and reporting of performance metrics
- Lead contract renegotiations to establish a strong working partnership grounded on sustainable economics for both parties
- Get feedback from our partners and translate it into product, marketing, and operations improvement
- Actively collaborate with your colleagues and learn from each other in a supportive environment that allows you to grow, develop and make a difference
- Minimum 3 years of experience in Account Management and/or Business Consultant
- Problem solver, perfect written and spoken communication
- Customer obsession
- Proactive, organized, and obsessed with details
- An empathetic, inclusive, and curious attitude
EXPERIENCE OUR GLOVO LIFE BENEFITS:
- Enticing equity plan
- Meal tickets and zero delivery fee on all Glovo orders!
- Flexible time off (take the time you need) and hybrid working model (own your time)
- Enhanced parental leave including nursery support!
- Online therapy and well-being benefit
- External learning budget
- Private medical insurance
Gas: We work hard with energy and passion for what we do.
Care: We act in the best interest of a sustainable future.
Good vibes: We always see the positive side in every situation and act with fairness and honesty with everyone.
Stay Humble: We embrace mistakes and feedback to learn from them.
Glownership: We roll up our sleeves and get work done no matter our position and level.If you believe you match these values, we look forward to meeting you!
Descrierea companiei
ABOUT GLOVO:
We’re a Barcelona-based startup and the fastest-growing delivery player in Europe, Hispanic America and Africa. With food at the core of the business, Glovo delivers any product within your city at any time of day. We currently deliver over +40M annual orders and operate in 26 countries, and in 248 cities.
Our vision and ambition are not only to make everything immediately available in your city but it is also to offer our employees the job of their lives. A job where you'll be challenged and have the most fun working in through tech-enabled experiences.