Two-year university degree or equivalent combination of education and relevant experience.
Typically, 4–6 years of relevant experience in sales support, commercial operations, opportunity management, quoting, or a related field.
Strong interpersonal, collaboration, and knowledge-sharing skills.
Advanced experience using and optimizing sales tools, systems, and online resources for complex opportunity and quote management, including SFDC, Oracle, S4, and partner and customer portals.
Trilingual written and verbal communication skills in English, French, and Spanish are required. Additional proficiency in Hebrew, German, or Italian is considered an asset.

Supports the execution of end-to-end sales cycle processes by administering and maintaining sales opportunities, quotes, customer and partner data, and related documentation.
Provides operational support to Sales teams and Partners across assigned countries or regions, ensuring information is accurate, timely, and processed in accordance with established procedures.
Provides subject matter expertise, resolves complex cases and escalations, and guides other team members on effective execution and compliance requirements. This may include:
- Capturing, entering, and organizing customer information
- Updating and maintaining sales opportunity data to ensure accuracy and completeness
- Maintaining records and documentation
- Researching information
- Compiling data for reports
- Analyzing operational data, trends, and exceptions to support recommendations and process improvements
- Coordinating complex work through defined processes, including quote creation, modification, validation, and escalation of exceptions.
Ensures that both transactional and aggregated data are timely, accurate, organized, and accessible while following established procedures and escalating exceptions through defined channels.
Develops and interprets specific and ad-hoc reports to track key performance indicators, productivity, and/or business goal attainment, identifying trends and recommending follow-up actions.
Ensures recorded transactions and customer information are appropriately secure, and that data retrieval and reporting capabilities meet the needs of internal Sales, operational support, delivery, and audit teams in accordance with local legal compliance and company policy requirements.
Interfaces with internal stakeholders, Partners, and end customers to communicate status or resolve issues arising during or after the sales cycle.
Provides expertise to the company operations community to optimize, simplify, and standardize the use of customer and sales data for decision-making, while developing reusable guidance and identifying recurring operational issues or capability-development needs.