Publicat 17 Dec 2020 | Reactualizat 14 Ian 2021 | Expiră 17 Ian 2021

Sales Suport Engineer - Lifecycle Services

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Candidatul ideal

FOR THIS ROLE YOU WILL NEED:

* University studies in an Engineering discipline, preferred: Automation, Electrical, Telecoms, Chemical 
* 2+ years experience in a similar position in a commercial or engineering environment (customer support, sales support, technical sales, service engineer) 
* Good knowledge of Industry Processes or Process Control and Instrumentation is an advantage 
* English language upper intermediate (written and spoken); Knowledge of a second European language is considered an advantage 
* Advanced knowledge of MS Office applications 
* Technical writing, detail-oriented and ability to work accurately 

WHO YOU ARE:

You are passionate about making an impact and always act with integrity. You continuously push yourself to achieve new goals and are not afraid to question the status quo by proposing creative solutions to problems. 

OUR OFFER TO YOU:

By joining Emerson as a Sales Support Engineer - Lifecycle Services, you will be working at the heart of our business. This means that the skills and business insight gained can serve as an invaluable foundation toward developing your career within our global organization. We offer plentiful opportunities for advancement and support this through our formal personal development planning process.

Our on-boarding program uses a blended learning approach to get you up and running as quickly as possible. You benefit from Emerson certified trainers with extensive knowledge of our customers, products and applications.

Our global Women in STEM initiative gives you the opportunity to connect with local peers that share the same interest, to promote the diversity & inclusion and early STEM education and to benefit from professional development to access leadership opportunities. Also, we are committed to maintaining a partnership with the Society of Women Engineers (SWE).

Our inclusive company culture celebrates the unique perspectives, diversity of thoughts, and outstanding innovation that come to life when we actively seek to hire and develop the best, brightest team members from all backgrounds. These unique points of view help cultivate fresh thinking and new ideas, ensuring our continued success into the future.
 

Descrierea jobului

Description

If you’re continuously looking to develop yourself and learn more about new solutions in automation systems, if you have a can-do attitude and enjoy delivering the best customer services, then we are the perfect match for you!

By joining us as a Sales Support Engineer - Lifecycle Services, you will have the chance to learn from some of the best managers and engineers in our industries and you will have unique career opportunities.

You will be responsible for the timely delivery of accurate Lifecycle Services quotations based on customer requests, in line with the sales strategy.

You will also work on international projects and will have the chance to combine the technical aspects with the commercial ones.

If this sounds like an interesting job for you, then join our team in Cluj-Napoca, Romania!

IN THIS ROLE YOU WILL:

* Develop and maintain a solid knowledge of Process Systems and Solutions (PSS) and other Business Units products, services and Industry applications
* Analyze customers Request For Quote (RFQ) for Lifecycle Services proposals, raise and resolve any queries
* Prepare quotations for Long Term Service Agreements (LTSA) and issue renewals within the set target
* Manage customers RFQ for Lifecycle Services Maintenance, Reliability and Performance service portfolio (ex: Backup and Recovery, System Health Monitoring, Cybersecurity, DeltaV Upgrade Services, Control Performance Solutions)
* Collaborate, communicate and align activities with the local European PSS service sales teams and Integrated Solutions Center Cluj departments to understand customer needs and requirements

 

Descrierea companiei

At Emerson, we are innovators and problem-solvers, focused on a common purpose: leaving our world in a better place than we found it. Each and every day, our foundational values—integrity, safety and quality, supporting our people, customer focus, continuous improvement, collaboration and innovation—inform every decision we make and empower our employees to keep reaching higher. As a global technology and engineering leader, we provide groundbreaking solutions for customers in industrial, commercial, and residential markets. Our Emerson Automation Solutions business helps process, hybrid, and discrete manufacturers maximize production and protect personnel and the environment while optimizing their energy and operating costs. Our Emerson Commercial & Residential Solutions business helps ensure human comfort and health, protect food quality and safety, advance energy efficiency and create sustainable infrastructure. Emerson, a Fortune 500 company with $15.3 billion in sales and 200 manufacturing locations worldwide, is committed to helping employees grow and thrive throughout their careers. Whether you’re an established professional looking for a career change, an undergraduate student exploring options or a recent MBA graduate, you’ll find a variety of opportunities at Emerson. Join our team and start your journey today.

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Sales Suport Engineer - Lifecycle Services  -  Emerson Electric Co

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