Publicat 09 Oct 2019 | Reactualizat 06 Nov 2019 | Expiră 09 Nov 2019

Reprezentant Servicii Postvanzare

1 post |  Aplicare externa
Ai aplicat
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	Relevant education & work experience, preferably in sales, customer services or after sales
	Perfect communication skills in Romanian and very good in English
	Strong communication and listening skills
	Positive attitude and persistence, able to solve issues or complaints whilst providing the best service
	You find pleasure in building excellent relationships whereby patience and understanding is key
	Can work individually as well in a team and you are a relevant link between different departments
 The goal of our After Sales Representative is to keep current restaurants on the platform and to ensure high retention levels. One of their main responsibilities is to handle restaurant retrievals. To achieve their goals, they often need to work closely with other departments in the company and solve customer issues effectively.

Next to keeping restaurants on the platform, the After Sales Representative is THE person to go to when the owner of a restaurant changes. Contacting the new owner, convincing him/her to work with us, gathering the full contract information and closing the old contract are part of the work with the customers.

	Keep restaurant partners on the platform, increase retention and decrease cancellation rate
	Deal with owner changes - organize and execute all owner changes, so that the restaurants can go online again as quickly as possible
	Managing cancellation requests with the aim to keep restaurants satisfied and online
	Work closely with the team and other departments for excellent results 
	Reporting of sales performance and communication via our CRM system
	Support in occasional projects within or outside the assigned region
	Monitoring of and feedback on competition’s activity
	Variety in your work and a fantastic, informal team atmosphere
	A challenging environment that will stimulate you to grow as a professional
	Awesome company events (e.g. summer party and yearly skiing trip)
	A competitive salary
	Work in a fast-growing, international eCommerce company
	A dynamic work environment with a culture that is open, innovative and performance-orientated
Ai aplicat
Reprezentant Servicii Postvanzare  -  SC HELLOHUNGRY SA

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