Candidatul Ideal
What We’re Looking For
Experience: Proven background in program management, customer-facing roles, or complex project leadership.
Skills:
Strong communication and relationship-building abilities
Strategic thinking and conflict resolution
Data analysis and reporting expertise
Experience with escalations, negotiations, and contract management
Ability to lead cross-functional teams and manage multiple stakeholders
Continuous improvement mindset
Education: Bachelor’s degree in Business, Economics, Engineering, or related field (or equivalent experience).
Languages:
Local language – Proficient
English – Proficient
Additional languages – a plus
Experience: Proven background in program management, customer-facing roles, or complex project leadership.
Skills:
Strong communication and relationship-building abilities
Strategic thinking and conflict resolution
Data analysis and reporting expertise
Experience with escalations, negotiations, and contract management
Ability to lead cross-functional teams and manage multiple stakeholders
Continuous improvement mindset
Education: Bachelor’s degree in Business, Economics, Engineering, or related field (or equivalent experience).
Languages:
Local language – Proficient
English – Proficient
Additional languages – a plus
Descrierea jobului
We're Hiring: Program Manager
Location: Oradea (on-site)
Reporting to: Plant Manager
Type: Full-time
Experience Level: Mid–Senior Level
About the Role
Are you a strategic, customer‑focused professional who thrives on building strong partnerships and driving operational excellence? As a Program Manager, you will be the key link between our organization and major customers - ensuring seamless communication, successful delivery of solutions, and continuous improvement across all business areas.
This role is ideal for someone who enjoys leading cross-functional initiatives, navigating complex challenges, and influencing both internal and external stakeholders to achieve commercial success.
Key Responsibilities
Customer Management
Contract Management
Budgeting
RFQ Management
Leadership & Collaboration
Why Join Us?
Location: Oradea (on-site)
Reporting to: Plant Manager
Type: Full-time
Experience Level: Mid–Senior Level
About the Role
Are you a strategic, customer‑focused professional who thrives on building strong partnerships and driving operational excellence? As a Program Manager, you will be the key link between our organization and major customers - ensuring seamless communication, successful delivery of solutions, and continuous improvement across all business areas.
This role is ideal for someone who enjoys leading cross-functional initiatives, navigating complex challenges, and influencing both internal and external stakeholders to achieve commercial success.
Key Responsibilities
Customer Management
- Monitor customer satisfaction and lead improvement actions.
- Ensure timely, successful delivery of solutions aligned with customer needs and objectives.
- Review forecasts and open orders, analyze variances, and drive actions to close gaps.
- Address escalations related to material liability issues.
- Ensure timely customer payments; escalate unresolved invoice issues when needed.
- Maintain and update price lists, including renegotiations when required.
- Track NPIs and review progress with customers.
- Monitor ECP status and negotiate related costs.
- Engage customers in continuous improvement initiatives to increase product margin.
- Lead the resolution of customer quality complaints.
- Manage the Quarterly Business Review (QBR) process.
Contract Management
- Monitor contract terms and initiate extensions when applicable.
- Ensure current business conditions align with contractual agreements; initiate renegotiations when margins are impacted.
- Communicate agreed business conditions internally and ensure alignment across stakeholders.Internal KPI Management
- Monitor key Connect Group KPIs weekly and monthly, including:
- Revenue
- Book-to-bill ratio
- BOM, BOL
- Margin
- OTD (On-Time Delivery)
- Inventory & ITO
- Working Capital
- AR/AP
- Efficiency/Output (E/O)
Budgeting
- Collaborate with Sales in the budgeting process.
- Consolidate financial data for Revenue, BOM, Margin, Inventory, AR/AP, and Working Capital.
- Track KPI performance and variances against budget.
RFQ Management
- Manage the complete RFQ process for existing product types.
- Understand COCA (Cost Calculation) structure and process.
- Provide accurate RFQ responses to customers.
- Notify Program Coordinators when RFQs convert into orders.
- Regularly compare actual costs (BOM, Margin) with COCA data.
Leadership & Collaboration
- Contribute to team culture and best-practice development.
- Coordinate activities with Key Account Managers (KAMs) and Global Account Managers (GAMs).
- Act as the site-level leader for assigned accounts.
Why Join Us?
- Work in a collaborative, supportive, and growth-oriented environment
- Engage with international customers and diverse internal teams
- Lead impactful initiatives that shape customer satisfaction and operational performance
- Be part of a company that values innovation, transparency, and continuous improvement
Descrierea companiei
The Connect Group provides total EMS (Electronic Manufacturing Services) solutions for the professional industry. Its activities divide into four main pillars - engineering, cable assembly, PCB assembly, module building - with interaction between the pillars offering a unique range of possibilities. Combining high-level technology with a stringent quality program and customer-specific logistics, our factories offer innovative solutions tailored to individual requirements. Our services are backed by a comprehensive quality program. We strive to deliver flawless products that exceed our customers' expectations. The latest test systems, strong relationships with our suppliers and professionalism based on more than twenty years’ experience are our guarantee.
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