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Publicat 03 Mai 2019 | Reactualizat 02 Iun 2019 | Expiră 03 Iun 2019

Online Subscription Channel Administrator

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Candidatul ideal

Skills and Qualifications:

  • 2 years subscription management experience
  • Strong data skills and a passion for analytics with high attention to detail
  • Able to translate raw data into meaningful reports and actionable strategies
  • Excellent written communication and reporting skills
  • Self-starter, motivated, collaborative
  • Good organisational skills with the ability to prioritise
  • Experience in running social media channels
  • Capable of meeting tight deadlines and able to adapt quickly to changing priorities
  • Strong desire to learn and grow

  • Experience in digital marketing strategies
  • Experience with Content Management Systems (CMS) Episerver is an advantage
  • Experience of working with PPC and Display advertising and tactics
  • Woring knowledge of Adobe Creative SuiteGood MS Office skills (Excel, PowerPoint, Word)

Descrierea jobului

Job Purpose:

We are looking for a self-motivated, dynamic and focussed individual to join our new and growing Business Development and Marketing team within the Temenos Learning Community to develop and grow our online training subscription platform.

Temenos is the the market leading provider of banking software and its training arm, the Temenos Learning Community sells and develops training tools and services to clients, partners and devlopers.
The ideal candidate will use their expertise and experience of subscription channel based management in helping us to position our company training and learning division as a market leader and to visibly provide competitive advantage within our go to market strategy.

Through a combination of marketing, research, analytics and reporting you will be helping the team to translate our data in to recommendations and actionable strategies, optimise our customer experience, achieve monthly targets, improve content, create digital campaigns and increase loyalty with the goal of achieving growth and retention.

Responsibilities and Accountabilities:

  • Taking ownership of database of existing customer subscriptions
  • Proactively contacting customers throughout subscription lifecycle, especially in advance of subscription expiry
  • Ensuring that, where customers do not renew subscriptions, that the auto-renewal from suppliers is also terminated.
  • Communicating product upgrades and changes to customers across all appropriate channels
  • Maintain content across various platfoms (web, social media, learning platform)
  • Proactively updating account managers on quotes, queries and customer feedback.
  • Providing reports to management regarding renewals data and overall subscriptions database
  • Data management and analytics of learning platforms
  • Customer research – how they use the platform, issues arising
  • Analyse and monitor industry and competitor trends and provide
  • Manage, track and publish performance dashboards and monthly target reports
  • Create tests and new strategies in response to the data reports
  • Support marketing campaigns in terms of content and reporting
  • Social Media management
  • Ad hoc support for presentations and Marketing and Sales collateral

Descrierea companiei

~~ Do you want to be part of an international team, with a dynamic work environment, about 5,000 employees across the world, professionalism, commitment to technical excellence and client service? Founded in 1993 and listed on the Swiss Stock Exchange (SIX: TEMN), Temenos Group AG is the market leading provider of banking software systems to retail, corporate, universal, private, Islamic, microfinance and community banks, wealth managers, and financial institutions. Headquartered in Geneva and with more than 56 offices worldwide, Temenos is proven in over 1,600 customer deployments in more than 150 countries across the world.

For more information please visit

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Online Subscription Channel Administrator  -  Temenos Romania

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