• Provide support for Cisco Catalyst and Nexus routers/switches, Cisco wireless controllers and access points, enterprise SD-WAN (Aruba/SilverPeak), and ISP connectivity;
• Possess working knowledge of MPLS, DIA, and WAN topologies and demonstrate ability to troubleshoot connectivity throughout a global footprint;
• Demonstrate an understanding of the OSI model and successfully troubleshoot physical connectivity throughout a large enterprise;
• Balance providing day-to-day support and quickly responding to issues, while still ensuring that projects are delivered on time with successful outcomes;
• Possess capabilities using Cisco Catalyst Center to stage/deploy new switch hardware and perform large-scale upgrades. Also leverage knowledge of Cisco ISE during troubleshooting activities;
• Adhere to security initiatives, operational improvement processes, and industry best practices;
• Knowledge of routing protocols including BGP, EIGRP, and OSPF;
• Effectively use monitoring/administrative tools to maintain network uptime and efficiency. These include but are not limited to: Wireshark, SolarWinds, PRTG, and Aruba Orchestrator;
• Provide 24 x 7 support (when necessary) for both planned and emergency activities, in an effort to minimize disruptions to the production environment.

• Flexible, positive, and team-oriented attitude;
• Ability to interact professionally with vendors, service providers, users, and peers;
• Proven success in time management and organizational skills;
• Strong written, verbal and presentation competencies;
• Desire to learn new technical skills and adapt to an ever-changing IT landscape;
• Proven ability to work productively in team settings, as well as independently;
• Maintain and/or create documentation and network diagrams in Visio;
• Possess ability to work calmly, even during high-pressure or production-down situations;
• Basic working knowledge of SSH, FTP/SFTP, DNS/DHCP, IP addressing, Microsoft Windows, Unix/Linux, and security technologies.

• Minimum 2-4 years as a network engineer (or equivalent) in a medium or large enterprise environment;
• Demonstrate ability to navigate Cisco maintenance, open and facilitate TAC cases, upgrade firmware, maintain backups, and understand hardware/software compatibility;
• Administration of various Cisco hardware models, including but not limited to Nexus 9K, ASR/ISR, Catalyst 9K series, Catalyst 4K/6K series, and 2960X/3560X series;
• Possess knowledge of integrations between the networking and security environments;
• Proficiency in layer 1 cabling standards (Fiber/Ethernet/Analog) throughout an enterprise environment.

• Bachelor’s degree in information systems, Computer Science, or equivalent
• Cisco certification in routing and switching, security, or enterprise preferred
• English is a must – excellent written and verbal communication skills

For more than 100 years, American Greetings Corporation has been a creator and manufacturer of innovative social expression products that assist consumers in enhancing their relationships to create happiness, laughter and love.

American Greetings’ major greeting card lines are American Greetings, Carlton Cards, Gibson, Recycled Paper Greetings and Papyrus. We also own large web collections of greetings on the Web @ AmericanGreetings.com, Cardstore.com.

Headquartered in Cleveland, Ohio, American Greetings generates annual revenue of approximately $1.9 billion, and its products can be found in retail outlets worldwide.

The Bucharest Office is one of AG’s IT Centers that works close with the Corporation Teams in the Data warehouse, System Engineering, QA Automation Engineering, Web & Mobile Development arias.

With the extending of its activity, AG Europe is looking for its office in Bucharest talented and motivated co-workers.

For more information about us, you can access: www.americangreetings.ro