Moderation Specialist ( Storia )
We are looking for a colleague to join our Fraud and Moderation team. The activity is a mix between fraud prevention and moderation, maintaining a quality content on the platform.
...at OLX Group Romania
In Romania, we are 150+ people working for OLX, Storia.ro, and Autovit.ro. Currently from home, but usually from our cozy office in the center of Bucharest. OLX is the leader of the classifieds market, helping millions of people make the smart choice every day – creating more space at home, repairing a broken pipe or, just like you, finding the best job. Storia.ro, our real-estate platform, helps people find the place they can call home – for a while or forever. Autovit.ro is the market leader of the auto classifieds industry, connecting drivers to the car that will take them where they need and want to be.
Identify situations that do not comply with the terms and conditions of the platform directly on the site or through BI reports and act quickly on these situations
Running daily reports in order to update/ filter the ads that need to be moderated/ deactivated.
Preparing notifications for the users that are constantly not complying with terms and conditions.
Identifying possible fraud situations and intervening on them according to internal rules
Work closely with colleagues responsible for content quality, customer support or product owner, to constantly improve the selling and buying experience on the platform
Direct or indirect involvement in the integral flow of solving fraud situations.
Reporting current situations, suggestions and areas for improvement in preventing and stopping fraud (regulation, filters, necessary tools)
What will you need to be successful in this role?
Very customer-oriented and passionate about the safety of people in the online environment, with a good ability to identify irregularities
Attention to detail, analytical and organized
Adaptability to new work procedures
Curiosity, desire to investigate and test, to find solutions
Ability to make decisions
Ability to combine independent work with teamwork and collaborative results
Ability to work with reports of medium or high complexity Microsoft Excel knowledge (intermediate level)
College degree (or in progress)
What can you expect from us and what do we offer?
The opportunity to work for the leading classifieds brands, a place that takes the best out of being a global company and bringing a nice local flavor;
A desk in a beautifully designed office in the center of Bucharest, close to some of the best coffee shops and brunch places. However, the job will be remote during the pandemic, for obvious reasons;
Continuous investment in your development, through trainings. Also, the chance to connect for advice and inspiration to other professionals from all over the world;
Complex compensation package (annual performance-based bonus, medical insurance, flexible benefits compensation);
Friendly, curious and driven colleagues that get stuff done and consider that enjoying the ride is far more important than rules and hierarchies.
Cake. Or other gifts. We like to get creative about them.
Make your own smart choice!
By joining us at OLX Romania, you help us create more opportunities for the 10 million visitors we have every month. We want to bring sellers and buyers together to make deals that leave everyone satisfied. Including you! OLX is one of the companies that encourages personal initiatives, growth and entrepreneurial spirits. We believe in crafting a richer world by empowering people and letting them shine.
As for the bigger picture, here is some info about OLX at a global level. We are present in more than 40 countries and we generate a monthly traffic of over 19 billion pageviews. Each month, we serve over 260 million active users. Overall, across the globe, millions of people use OLX to buy and sell good, with the help of over 7.500 employees.
Alatura-te echipei OLX pentru a face parte din povestea noastra!
OLX Online Services SRL este un grup global de produse și tehnologie cu peste 20 de marci mărci. 5.000+ persoane. O mentalitate.
Abilităm oamenii să-și îmbunătățească viața. Produsele și serviciile OLX fac schimbul de bunuri și servicii ușor și convenabil pentru toată lumea. Acest lucru beneficiază comunitățile locale și nu numai, ajungând cu un pas mai aproape de o lume fără risipa.
În fiecare lună, 350 de milioane de oameni folosesc principalele noastre piețe precum Avito, Letgo, Dubizzle, OLX și alte zeci de mărci locale. Mergem pentru un miliard.
Suntem mândri că suntem diferiți și lucrăm diferit. Combinăm spiritul și agilitatea unui startup-uri cu sprijinul puternic al unuia dintre cele mai mari grupuri de internet pentru consumatori din lume, Naspers.
Suntem alergici la interferențele corporative și ne place să acționăm pe piețe interesante. Improvizăm, experimentăm și ascultăm clienții.
Adunăm echipe pentru a colabora într-un mediu incluziv în care se aud toate vocile. Ne îmbrățișăm incertitudinea și schimbările de conducere.
Suntem OLX Group, vino in echipa!