Our humble expectations

• Fluent in Romanian and English is a must;

• Tech-savvy and quick to learn and adapt to new tools;

• Experience with Excel or Google Sheets is a strong advantage;

• Excellent communication skills, both written and verbal;

• Strong attention to detail;

• Structured and service-oriented mindset;

• Self-starter with a can-do attitude and motivation to improve processes continuously;

What you’ll be doing
As Merchant Onboarding Associate you will manage the end-to-end onboarding journey for restaurant and retail partners, ensuring they are set up for long-term success on the Wolt platform. You’ll collaborate with internal teams, oversee compliance and content setup, and deliver a smooth onboarding experience while maintaining Wolt’s high standards.

Day-to-day in this role you’ll

• Manage the onboarding process for new restaurant and retail merchants;

• Create and maintain merchant venue pages, including menu setup, product photos, translations, and updates, in line with Wolt’s brand standards;

• Ensure merchants receive Wolt-grade service throughout onboarding by monitoring progress, addressing needs, and maintaining supportive communication;

• Support post-activation success by sharing insights, best practices, and aligning merchants with Wolt’s service standards;

• Oversee administrative systems to ensure accuracy, efficiency, and updated databases;

What we offer

• A fast-growing tech company with lots of career opportunities, both locally and internationally;

• Medical subscription – Regina Maria;

• Meal tickets;

• Monthly budget for sports activities;

• Employee Assistance Programme - therapy and wellbeing;