IT Support Officer / Tehnician suport IT

Activitatea de suport IT se desfasoara on-site in Buzau, este nevoie de prezenta la birou de Luni pana Vineri.

Activitatile curente presupun administrarea retelelor informatice pentru clientii companiei, atat prin actiuni preventive cat si reactive precum si documentarea actiunilor efectuate.

Cerinte:

- Cunostiinte diagnosticare, depanare, intretinere si configurare a echipamentelor IT
- Cunostiinte tehnice de nivel mediu care sa permita schimbari de subansamble
- Cunostiinte de interfatare a calculatorului cu echipamente pe port serial/ Cunostiinte de soft care sa permita depanari Windows, devirusari, instalari drivere de comunicatie, instalari aplicatii
- Cunoasterea limbii engleze
- Carnet de conducere cat. B si experienta in conducere
- Disponibilitate de a lucra pe teren (sediul clientului)
- Indemanare in montare demontare echipamente si cablari retele
- Foarte multa seriozitate in relatia cu clientii si cu firma
- Persoana proactiva, dinamica, cu bune abilitati de comunicare si relationare interpersonala.
- Capacitate de organizare a propriei activitati si abilitati de gestionare eficienta a timpului.
- Bune abilitati de definire, intelegere si rezolvare a problemelor.
- Orientare catre client si capacitatea de colaborare cu alte functii si terte parti.
- Studiile universitare de profil tehnic reprezinta un avantaj.

Configurare, administrare si mentenanta echipamente IT pentru clientii companiei.

Responsabilitati:

- Instalari si configurari echipamente, depanare si asamblare calculatoare, echipamente IT Instalare, configurare si partitionare sistem de operare Windows

- Asigurarea suportului tehnic pentru echipamentele clientilor: verificari si operatii periodice de mentenanta, diagnosticare hardware si inlocuire subansamble- Interventii in sistem on-call la punctele de lucru ale clientilor.

- Documentarea si raportarea fiecarei interventii intr-un sistem de ticketing

Beneficii:

- Program flexibil, in functie de necesitatile
- Programe de training si pregatire profesionala.
- Pachet salarial atractiv
- Masina de servici care se poate pastra in weekend
- Bonusuri in functie de performanta
- Telefon si laptop de servici
- Oportunitati de dezvoltare a carieriei

In 2009, we embarked on a mission to use our passion for technology to help business succeed in the digital era. Over the past decade, we have grown from a managed service provider into a leading cloud computing provider, but our core values remain unchanged: integrity, humbleness, human and business oriented.

We are extremely proud of our team of highly skilled and customer oriented engineers, who collaborate seamlessly to deliver the best customer experience possible.

We embrace transparency, communicating with our customers throughout the process, and infuse humanity into each interaction.

At LifeinCloud we recognize that IT challenges can be a significant obstacle for people and businesses. We strive to make IT accessible, simple and easy to use for all businesses.

That's why we offer a full range of cloud IT-managed services and solutions, tailored to meet the specific needs of each of our clients. Our core business principles are prevention and business continuity, delivered to our customers in the form of a personalized business continuity plan customized for every client.

Since 2009, we have been committed to delivering the highest level of service, and providing our clients with the peace of mind that their IT infrastructure is in safe hands.

With a proven track record of delivering effective IT management and solutions to small and medium businesses, we have helped our clients streamline their IT operations, increase productivity and online safety while allowing them to focus on driving growth.