Publicat 17 Iun 2020 | Reactualizat 08 Iul 2020 | Expiră 17 Iul 2020


1 post

Candidatul ideal

  • Fluent in English (both written and verbal)
  • Bachelor’s degree in Computer Science or equivalent
  • Strong knowledge of Windows server/client operating systems, PC hardware and local area networking
  • Minimum entry level knowledge of SQL Server
  • Minimum 2 years of helpdesk support experience is a must; support experience in POS systems will be a plus
  • Preferably MCSA (Microsoft Certified Solutions Associate) certified
  • Ability to work in a multinational/multicultural environment
  • Ability to fill multiple roles simultaneously
  • Able to travel frequently locally and abroad
  • Excellent troubleshooting skills
  • Excellent customer service and interpersonal skills
  • Team player and strong in communication

Descrierea jobului

Mаintain аnd support point of salе and back office systеms
Support new store opеnings, functionality еnhancеmеnts and upgradеs
Configure аnd maintain computers, POS peripherаls, hаndhеld terminals аnd networking equipment in retail stores
Provide first level support to customers’ requests
Perform diagnostics of customer issues
Resolve customer issues by troubleshooting over the phone with customer contacts
Refer customer issues to upper level support when necessary
On site diagnose, repair and upgrade hardware or software as necessary
Ensure accurate documentation of all calls handled
Perform follow-up call-backs with customers
Keep up-to-date on all Service Desk processes and troubleshooting procedures

At LC Waikiki, our values being virtuous, achieving together, extensive expertise, being customer-oriented, challenging the difficulties.
So, if you ready to dynamism and want to grow with challenges, come and join us!
At LC Waikiki, we take the time to review each and every application due to LC Waikiki prerequisites. If your application found appropriate we will contact you via phone or email.

Descrierea companiei

LC Waikiki Retail Company is a leading fashion retail company with a turnover of $ 4 billion. LC Waikiki’s journey started in France in 1985, continuing after 1997 as a Turkish brand under the umbrella of LC Waikiki Mağazacılık Hizmetleri Ticaret A.S.

Today LC Waikiki trades in more than 980 stores in 47 countries, with the company’s philosophy that “Everyone Deserves to Dress Well” enabling people to enjoy accessible fashion through quality products at affordable prices.

The LC Waikiki brand is a collection of fashion for women, men and children, with its own stores established in countries across Eastern Europe, Middle East, Russia, CIS countries and Turkey.

There are nearly 3000 people working at LC Waikiki’s corporate office, more than 24,000 people in Turkey and abroad, with more than 500 job positions throught the company.

LC Waikiki aims to be the one of the 3 most successful ready-made clothing brands in Europe by 2023.”

IT SPECIALIST  -  LC Waikiki Retail Ro SRL

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