Candidatul Ideal
- Windows Administration: Strong knowledge of Windows 10/11 and Windows Server environments
- Microsoft Active Directory: User/group management, GPOs, and authentication troubleshooting
- Networking: Solid understanding of DNS, DHCP, and VPN technologies
- Office 365 & Teams: Account provisioning, license management, and user troubleshooting
- Request Tracker (RT): Experience with the RT ticketing platform or comparable ITSM tools
- Asset Management: Demonstrated experience tracking IT assets through their lifecycle
- Languages: Fully bilingual in English and French (spoken and written)
- Communication: Strong interpersonal skills for managing IT partner and supplier relationships
- Autonomy: Ability to work independently and prioritize tasks in a hybrid work environment
Nice to Have
The following are not required but will be considered as strong assets:
- Linux Administration: Experience with Linux (any distribution)
- Knowledge of ITIL best practices
- Experience with procurement processes and vendor negotiations
- Scripting skills (PowerShell , Python and/or Bash)
Descrierea jobului
We are looking for a motivated and skilled IT Helpdesk Technician to join our Information Technology team. The successful candidate will provide first and second-level technical support to end users, administer key Microsoft infrastructure services, manage IT assets, and serve as a primary point of contact for communication with our IT partners and suppliers.
This is a hybrid position requiring 3 days per week on-site. The ideal candidate is bilingual (English/French), proactive, and comfortable operating autonomously in a fast-paced environment.
Key Responsibilities
- End-User Support: Provide first and second-level technical support to end users (on-site and remote)
- Windows Administration: Manage and troubleshoot Windows 10/11 desktop and Windows Server environments
- Active Directory: Administer Microsoft Active Directory — user/group accounts, GPOs, and authentication
- Network Services: Troubleshooting DNS and DHCP services
- VPN Support: Support and troubleshoot VPN connectivity for remote users
- Microsoft 365 & Teams: Administer Office 365 and Microsoft Teams accounts, licenses, and configurations
- Ticketing: Track and resolve incidents and service requests using the Request Tracker (RT) platform
- Asset Management: Maintain and update the IT asset inventory covering hardware and software lifecycle
- Vendor Relations: Serve as the primary contact for communication with IT partners, vendors, and suppliers
- Projects & Documentation: Participate in IT projects and maintain procedures, solutions, and knowledge base articles
- Email accounts: Create, track the live time and management of the email accounts and distribution lists.
What We Offer
- Hybrid Work: Flexible arrangement with 3 days on-site and 2 days remote per week
- Collaborative Environment: A supportive and team-oriented IT department
- Professional Growth: Opportunities for development, certifications, and skill advancement
- Meaningful Impact: A role with real responsibility across the full IT support lifecycle
- Competitive compensation and benefits package.
Descrierea companiei
CAMUSAT is one of the market leaders in the implementation of telecom infrastructures and one of the most experienced network developers with a history which starts back in the late 40’s.
In the today’s extremely dynamic technological environment, our committed mission is to help the telecom actors to efficiently build and optimize their networks development by integrating the traditional telecom technologies with the most innovative know-how from adjoining fields.
Our vision is to become the market leader and a ruler model in regard to the high quality standards and professionalism in the telecom field.
Building partnerships is the key principle that guides us and it is the only approach in establishing and developing long-term business relationships with our customers.
Motivating incentive plans, strong team spirit, constant professional training, international mobility and efficiency are our strengths in achieving our client’s high standard requirements.
Continuous research and development in innovative solutions, integration of quality-proofed technologies and services, as well as proficient project management skills and flexibility to adapt are the key assets which differentiate and define Camusat as a highly competitive reference on the market.
- 31 Aug. 2026
