The successful candidate will have:
- At least one-year working experience in the travel industry
- Strong interpersonal, communication, and customer service skills
- Good knowledge of Romania as a tourist destination (regions, sights, themes, etc.)
- Basic knowledge of accounting
- Good command of English. Another foreign language is a plus
- A working knowledge of the Internet, Email, Word, Excel (or similar)
- A good sense of humor and desire to work in a team

Are you passionate about Romania and want to build a career in the travel industry? Is dealing with people enjoyable for you, and do you have strong customer service and leadership skills?

We are currently looking for an Incoming Travel Agent to join our team in Bucharest.

This is a great opportunity for someone who wants to grow professionally in tourism. You will learn how travel programs are created and operated, from preparing offers and making reservations to coordinating guides, suppliers, and the logistics behind each successful trip.

Our new colleague will have the following main responsibilities:

- Answering inquiries and requests coming from clients, partners, and colleagues
- Creating, negotiating, and selling standard and customized travel programs in Romania
- Issuing vouchers, invoices, and receipts
- Building relationships and communicating with suppliers and guides to ensure reservations are confirmed for every component of each trip
- Administrating the schedule according to the available resources
- Provides after-hours phone support on a rotational basis
- Maintains the cash register log
- Monthly reporting for the accounting department
- Offering exceptional service levels to all customers, partners, and colleagues
- Some shared general office duties

Office hours are:

Monday to Friday: 10:00 – 15:00
Saturday (every other week): 10:00 – 16:00

Salary:
3,500 lei net during the first 3 months (probation period)
4,500 lei net starting with the 4th month

De 20 ani ne străduim să fim cât mai buni şi să oferim servicii de calitate superioară turiştilor străini care vizitează România. Suntem o echipă mică, dar în plină dezvoltare. Suntem pasionaţi şi mândri de ceea ce facem. Avem mereu loc în echipa noastră pentru colegi entuziaşti, ambiţioşi, inventivi, veseli şi cu bun simţ.