Publicat 04 Feb 2021 | Reactualizat 04 Mar 2021 | Expiră 07 Mar 2021

Group Leader Complaint Management, CljP

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Descrierea jobului

Your valuable contribution to something big

· You are part of the Supplier Quality Team, in Bosch Cluj, Jucu

· You are in charge for Group of Engineers that is handling mechanical parts & components which are delivered to Bosch Cluj, Jucu

· You coordinate all mechanical raw material topics (including concessions, escalations, internal/external plant measures, internal supplier measures, collaboration with other locations)

· Development of new strategies, objectives that are respecting Bosch Cluj plant & Bosch Purchasing Organization procedures in order to reach the established targets (KPIs)

· You organize different meetings and give support in escalation topics for staff under your responsibility

· Targets definition and evaluation of the achievements for staff under your responsibility

· You implement Problem Solving, 8D Methodology & Quality within Raw Materials at suppliers and internally within Bosch Cluj.

· Ensuring quality of mechanical parts as well as respecting the procedures.

· You monitor the quality of mechanical parts and work on continuous improvement

· You give support for release of new mechanical components for Bosch Cluj

· You give support to the Bosch Cluj plant and Purchasing Organization in order to recover the defect costs and make reimbursement due to “bad” quality of mechanical components

· You will participate in daily meetings, calls


· You are well organized, focused and able to meet strict deadlines

· Your mindset is based on continuous improvement and growth

· Target oriented

· You play a key role in the Quality Organization for Raw Materials

· Negotiation skills

· Associates Motivation

· You bring positive attitude

· You have passion in your blood


· Bachelor/Master degree in Technical Fields/ Engineering or equivalent.

Experience and Skills:

· Broad knowledge of Quality in terms of methodology, external standards (eg.: IATF, ISO) with accent to different tools (eg.: 8D, 5Why, Ishikawa – useful: 6 Sigma)

· Demonstrated ability to interact with different teams, international.

· General knowledge of ERP System (SAP is preferred);

· Proven practical application of quality methods

· Knowledge of quality procedures and norms

· Several years active in customer/supplier quality management/production quality – desired.


· English – level C1

· German – level B1 is helpful

#LikeABosch Benefits:

  • 25 days of annual leave, because work-life balance is essential to us;
  • Flexible working hours, but if you want to work 1 day per month from somewhere else, feel free, our Home Office program helps you do that;
  • Lunch discounts and daily subsidies at our canteen;
  • Private medical insurance, because your health is a priority to us;
  • Flexible benefits - On top of your salary, we offer you a monthly budget via your benefit account, which can be used for several different services;
  • Annual performance bonus;
  • Internal development Trainings - we have local development programs for Project Managers, Line Managers and Experts;
  • Mentoring programs;
  • Inspiring working conditions – best place to work;
  • Teambuilding – because together is always better.

Application Process

After you followed all the required steps on our platform, you will receive an e-mail for GDPR compliance.

Only those applicants who give their agreement will receive a feedback from us.

Descrierea companiei

Welcome to a place where your ideas lead to something big. Welcome to Bosch. In 2013, Bosch set up an Automotive Electronics Plant, the heart of Transylvania, in order to develop high quality products and innovative solutions for our international customers.

The expertise of our associates, the passion for technology, the enthusiastic and young spirit of Cluj and the close collaboration with the local universities are the main drivers for the success of Bosch Cluj.

In Jucu, Cluj county, Bosch operates a production unit for electronic components for the automotive industry since 2013. The plant features also a Training Center in the Bosch campus opened in 2017, and equipped with modern training rooms and workshops equipped with state-of-the-art tools for the training of high-school students in the dual educational system, but also for the continuous development of Bosch associates.

As part of its strong commitment to Romania, Bosch has extended their products portfolio and increased the professional development of their associates to reach the customer demands. In the Automotive Electronics Plant Bosch manufactures electronic control units for e-Bike powertrain and for driver assistance and safety electronics, which provide safety in traffic and increase driving convenience.

In order to increase competitiveness and make production more efficient, Bosch has implemented Industry 4.0 solutions at the Automotive Electronics Plant in Cluj, such as the MES Manufacturing Execution System.

So way not join us in starting something remarkable? Make it happen.

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Group Leader Complaint Management, CljP  -  Bosch Group

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