Front Desk Executive

• Bachelor's degree;
• 3-5 years of experience in front desk, banking, or client-facing roles in luxury retail, hospitality, or premium services;
• Polished, professional appearance and impeccable personal grooming standards;
• Exceptional communication skills in Romanian and medium-level English;
• Strong organizational abilities with proficiency in Microsoft Office and CRM systems;
• Discretion and trust in handling confidential information and high-value assets;
• Service-oriented mindset with the ability to remain composed and gracious under pressure.

• Greet distinguished visitors with warmth, ensuring a premium experience while managing refreshment services and showroom atmosphere;
• Handle all inquiries via phone, WhatsApp, and email with promptness, while maintaining an organized calendar for client consultations;
• Manage invoices (issue, receive, register) and maintain close contact with third-party providers such as lawyers and accountants;
• Provide preliminary information on luxury offerings, assist with payment processing (including traditional and digital currencies), and coordinate delivery or authentication logistics;
• Maintain immaculate presentation standards, manage visitor logs, and adhere to security protocols for high-value inventory access;
• Assist with sales and consignment agreements, maintain comprehensive client records, and support the team with reporting and data entry;
• Capture client feedback to support marketing initiatives and assist with social media engagement materials as instructed by management.

• Competitive salary and performance-based incentives;
• Professional development within the exclusive luxury retail sector;
• A modern, elegant work environment in a prime Bucharest location;
• Exposure to prestigious clientele and exceptional luxury products.
• Working Hours: Monday - Friday: 10:30 -18:30; Saturday: 10:30 - 13:30.

HRS Romania is a workforce management solutions hub, home to Senior HR Consultants who always act as business improvement architects. Start-ups or corporations - we house all HR can offer under one roof, for businesses of any size.

Moving forward is impossible without the initial drive to do things differently and get results, not only words: our solutions'​ portfolio, flexibility and exceptional customer service enable us to build long-lasting relationships that delight our business partners. It’s safe to say we know our ways around the HR business and we can prove that we do our job better than most.

We foster a work environment based on respect, honesty and professional growth and we always strive to positively impact the communities we live, play, and do business in. People are the key element in our identity: we all love what we do & we want to do more of it.

We’re exactly what you see. Only now - bigger. And the best part is we bring new opportunities wherever we go.