EU Level 2 Support

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Descrierea jobului

General Summary: The EU Level 2 Support is responsible for the maintenance of a portfolio of clients that subscribed for Online music and video contracts. The music and video devices are based on Linux or Windows. The team provides support services to all Mood Europe affiliates, sometimes being also directly in contact with our clients. The main activity is to investigate and solve technical issues regarding hardware or software failures. Also, using specific monitoring tools, the team supervises and ensures the proper functioning of the online devices.

• University degree in Computer Science or related field
• Very strong TCP/IP / Networking skills
• Experience in working with Linux and Windows command lines, Bash shell scripting
• Good knowledge of MySQL databases
• Good knowledge of DHCP/DNS
• Advanced knowledge in English (written and verbal)
• Ability to analyze and solve technical problems

Descrierea companiei

Remember the last time you danced in a supermarket or while shopping for clothes? We are the ones playing that music for you.

Mood Media is the Global Leader in elevating Customer Experiences – combining Sight, Sound, Scent, Social Media and Mobile Solutions to create greater emotional connections between brands and consumers. Our clients include companies of all sizes and market sectors, from the world´s biggest brands to thousands of small businesses. Our solutions reach more than 150 million people every day at 500,00+ client locations in 106 countries.

For further information about Mood Media, please visit

Publicat 10 Aug. 2022 Reactualizat 7 Sept. 2022 Expiră 9 Sept. 2022
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