Ecommerce Specialist

Do you like sports clothes and shoes according to the latest fashion trends and trends?
Are you fascinated by the world of sneakers and the hottest sports brands?
Are you positive, full of energy, creative, with innovative mindset?
Yes, we dream of having you in our team, to offer you the chance to learn, to develop and to learn with us more about the fantastic lifestyle brand on the Romanian market.

We are looking for true sneaker fans who:
. Will have a BSc/BA in business administration or related field
· Will be familiar with PC : MS Office advanced level, photoshop
· Google Analytics, Traffic Drivers and their localization, digital visual merchandising
· Proven minimum 3 years' experience in e-commerce or a similar role.
· Strong business acumen to drive execution of country digital e-commerce plan
· Strong understanding of country's retail market
· Experienced in working with CMS and Designers tools
· Advanced in English language

Skills:
· Strong communication and organizational skills
· Adjusting to new trends and technologies.
· Creative and innovative mindset
· Accountability

At Foot Locker Romania, we believe in creating a workplace of growth, collaboration, and excellence.

Employee's Main Responsibilities:

SALES TARGET
Oversee the digital sales budget, ensuring effective allocation of resources to achieve sales objectives, generate reports and provide insights to senior management. Check orders on a daily basis and follow it flows from order to delivery and returns.

GLOBAL CALENDAR
Administer calendar localization, ensuring banner localization and uploading all the content on webshop/app. Follow up both direct and indirect competition that is affecting customer behavior.

SITE CONTENT
Ensure that website is up-to-date and compliant with the company's standard - including product names, descriptions, images, prices, banners, recommended products, brand campaigns, and concept promotions.

PERSONALIZATION
Create PGW list and shop the look styles, specialized categories, and segments in collaboration with E-commerce Sales Manager.

CREATING PROMOTIONS
Supervise the implementation of digital campaigns in collaboration with internal and external partners, ensuring successful implementation via monitoring traffic and conversion through Google Analytics and provide insights to Marketing manager.

DIGITAL ECOSYSTEM
Cooperate with other departments guaranteeing smooth and aligned implementation of all e-commerce processes and controlling of order preparation processes and external partners. Monitor web operations, communication with store personnel, and propose process improvements whenever necessary. Communication with call center and solving all back-end issues as super admin of the web shop. Communication with finance and accounting partners about the returns and cancellation process.

CUSTOMER EXPERIENCE
Oversee aftersales activities, ensuring seamless customer experience, and reporting software dysfunctionalities. Controls all dashboards for full customer journey. Control security and SSL certification.

CRM& EMAIL MARKETING
Support the localization of the email/communication marketing initiatives, using the CRM platform following guidelines of CRM/ Email team. Prepare special promotion, list and communication for loyal customers.

PACKAGING PROCESS:
Helping in packaging process in the stores when needed and overlook pick up in store process.

REPORTING:
Create all relevant reports for ecomm sales and marketing

At Foot Locker we only have sneakers in mind and nothing makes us prouder that we can share the latest trends with our followers. For more than 30 years, our collections have been overseen by the brightest minds in the sneaker world. Only the best and most original products have reached the shelves of our stores.