Publicat 08 Nov 2007 | Reactualizat 06 Ian 2008 | Expiră 07 Dec 2007


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Descrierea jobului

• Staffing
o Ensure that resources are made available to undertake the agreed systems development projects and that they are properly utilised and accounted for. Advise department or project management on the resources required for particular development projects.
o Overall Line Management of the Billing Team ensuring objectives are set.
• Operations
o Effectively plan, forecast and manage resource availability to maximize resource utilization.
o Provide 4th line production application support for multiple customers in accordance with the agreed Support Model and the Service Level Agreements (SLAs).
o Engage in vendor management activities to ensure the effective use of software, hardware and services to deliver value for money.
o Measure team activity and seek continual improvement in processes operated.
• Solution Delivery
o Ensure that systems development projects are carried out in accordance with the organisation’s agreed standards, methods and procedures.
o Working with department or project management, monitor and report on the progress of systems development activities within the Billing team. Maintain an emphasis on the early identification and, where possible, rectification of problems and deviations from the schedule, including changes in requirements, especially where these have resource implications.
o Check progress against targets, reporting as necessary and taking action to resolve exceptions.
o Oversee management of project scope, timelines and deliverables for all deliveries.

Descrierea companiei

Essential Skills
• Minimum of 5 years experience in the design and development of Billing projects using Singl.eview.
• Excellent knowledge of Billing concepts and Billing development including some or all of:
o Rating / Billing / Convergent Billing / Tariffs / Provisioning
• Strong understanding of Singl.eview architecture.
• Experience of integration with CRM, inventory and telephony systems.
• Understanding of Oracle databases particularly Oracle 9i or above.
• Solid leadership skills.

DEVELOPMENT MANAGER Singl.eView  -  Project People Limited

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