Customer Support Specialist - (German)

ARQES SRL - 1 poziție
Oraș de lucru
Tipul job-ului
Salariu Nespecificat
Limbă străină
Industrii Nespecificat
Permis conducere Nespecificat

Candidatul Ideal

• Relevant University degree with good scholar results
• Basic knowledge of chemistry, physics, math and IT is beneficial to the role
• Previous experience in sales process is beneficial to the role
• Previous experience with the documentation is beneficial to the role
• Previous experience with the industry processes is beneficial to the role
• Competency with Microsoft Word and Excel is mandatory
• Must display a ‘can do’, flexible attitude
• An effective communicator, comfortable dealing with customers and colleagues
• Good English knowledge and fluent German knowledge is critical to the job
• Ability to work independent

Descrierea jobului

Role:

To provide 1st class Customer Service in the Analytical Instrumentation industry, working in a team to support the Quotation, Order or Documentation Management processes to meet the sales and manufacturing targets.

Key tasks:

• Receipt, clarification and proper registration of Customer requests received via email and phone
• Generation of Quotations in CRM and clarification with Sales engineers
• Order clearance after receipt before release into production
• Quotations and Orders information processing in internal business systems
• Compilation and preparation of documentation such as certificates, inspection and test plans, general assembly drawings in accordance with project specifications
• Maintenance of order documentation in the internal business systems
• Maintain friendly and courteous communication to customers and colleagues

Descrierea companiei

ARQES provides services to help its clients grow in an efficient and cost effective manner.

We specialise in Customer Relationship Management, Engineering, IT Infrastructure management and Business Platform management.
We build partnerships with our clients using mapped business processes, viewed through Lean Six Sigma principles, sustained by powerful, custom designed tools, brought to performance by qualified staff which evolves continuously towards our clients needs.
As a company, we value ethics and we believe that a professional merit-based work environment is the only option for long term performance.

If you want to be part of our team, please send your CV and a letter of intent to: career@ARQES.ro

www.ARQES.ro
Publicat 6 oct. 2021 Reactualizat 5 nov. 2021 Expiră 5 nov. 2021
Nu îți face griji, poate joburile de mai jos îți pot fi de folos