Publicat 09 Oct 2020 | Reactualizat 08 Nov 2020 | Expiră 09 Nov 2020

Customer Support Representative

4 posturi |  Aplicare externa
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Candidatul ideal

Job requirements

Excellent customer service orientation.
Experience in providing customer support service.
Excellent English skills both spoken and written.
Good time management skills.
Stress tolerance and attention to detail.
High level of self-confidence and ability to make decision independently.

Descrierea jobului

Job description
This would be a shifting position, rotating (night shift).
Monitoring live chat and incoming email correspondence.
Identifying and escalating priority issues.
Resolving requests received from clients and end-users.
Performing technical investigations (log analysis) for customer and end-user submitted tickets.
Coordinating case resolution between internal team.

Descrierea companiei

Skywind Group is a privately held entertainment technology solutions provider. Since our establishment in 2012, we have been growing steadily alongside our partners and customers, proud to witness their own headway augmented by our products.

We shape the future of our industry with world-class games, back-office and content management systems, hosting solutions, infrastructure, proprietary deep learning engine as well as a revolutionary user retention suite of products.

Join us today and be a part of our rapidly growing team of more than 350 professionals spanning 8 development centers across Ukraine, Belarus, Cyprus, the Philippines, Australia, etc. and now in Romania.

https://skywindgroup.bamboohr.com/jobs/view.php?id=81

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Customer Support Representative  -  Skywind Live S.R.L.

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