Candidatul Ideal
Descrierea jobului
Are you an advanced Greek speaker (C1 level)? Looking for a hassle-free hiring process? We’ve got you covered – from application to contract signing in just 48 hours!
Why Choose Us?
Great financial package:
Competitive salary
Lunch vouchers
Referral bonuses - up to 500 EUR
Medical plan
A Workplace Where You Belong:
Super friendly work environment
The role
Respond promptly and professionally to customer inquiries via live phone, chat, email.
Assist with general account management, including payment troubleshooting and profile issues.
Escalate complex, high-risk, or unresolved matters (e.g., breakdowns, serious disputes, safety issues) to the Resolutions or Operations Escalation teams using defined internal processes.
Requirements:
1–2 years of experience in a customer service or support role is a plus.
Strong problem-solving skills with a calm, empathetic, and solution-focused communication style.
Ability to work independently while collaborating in a remote and distributed team environment.
This is a remote work position.
About TP
TP is the global leader in outsourced omnichannel customer experience management. TP is one of the largest employers in Romania, with over 4000 happy employees.
📢 Don’t miss your chance! Apply now and start your career with us in just 48 hours!
Descrierea companiei
Tp is the global leader in outsourced omnichannel customer experience management, and serves as a strategic partner to the world’s largest companies in a wide variety of industries. Its customer care, technical support, customer acquisition, consulting & analytics, digital integrated business service solutions and other high-value specialized services ensure consistently positive customer interactions that are reliable, flexible, and intelligent.
We have 420,000 interaction experts across nearly 170 countries, speaking 265 languages and dialects to better serve you.
Tp Romania is a subsidiary of Teleperformance Group, the world leader in outsourced omnichannel customer experience management, starting its activity in 2004. We operate now with more than 1,200 employees providing quality services to first-line players both on the local market and on the international market (banks, insurance companies, telecomm operators, gaming, tourism and others).



