de ani Fără Frică...

E momentul să sărbătorim și să îți mulțumim că ești alături de noi! Hai să revedem împreună aventurile prin care am trecut și să descoperi surprizele pe care ți le-am pregătit

Publicat 16 Oct 2019 | Reactualizat 04 Dec 2019 | Expiră 15 Dec 2019

Customer Service Representative - English - Sibiu

6 posturi

Criterii de selecție

  • Cunostințe de limba engleză

Candidatul ideal

  • Language: English language B2 – C1 level
  • Counselor: Friendly attitude and proactively involved in assuring the happiness of the customers. Fast thinker and ability to resolve situations as they come on the spot with focus on attention to details
  • Team player: Being comfortable collaborating with the team. Being proactive is a big plus (people skills is also a nice touch)
  • IT skills: Knowledge of IT programs as well as fast fingers for typing
  • Veteran: Previous experiences in customer support is a big plus
  • Timeframe: Availability to work in shifts and in weekends.

Descrierea jobului

  • Statistician: The ability to gather data and add data from both the customer and the company
  • Counselor: Friendly attitude and proactively involved in assuring the happiness of the customers
  • Law-abiding citizen: To respect the company`s rules and regulations regarding the handling of data
  • Price Reviews: once a ride is completed, a driver has the option to accept the final rate shown in the app or send to price review if he/she believes there is an issue (too high/too low). We review these requests. We confirm either they are correct, email the driver for additional info, or in some cases call the driver.
  • Inbound: Receiving calls from drivers or clients in order to provide a quality service. Asking follow-up data, setting up new requests
Our offer:
  • Attractive rewards and additional performance based bonuses
  • Annual fixed bonuses
  • Full private medical insurance & discounted prices for the dependents of the employee
  • Child birth support
  • Online library access for passionate book readers
  • Health & Nutrition: Health and wellness services @ the office
  • Various discounts for gym classes & other recreational activities
  • Free development training, for both personal and professional purpose, via our E-Learning platform
  • Multicultural and enthusiastic work environment
  • Access to the company’s cultural events including well-known festivals in Romania
  • Lunch vouchers

Descrierea companiei

Majorel designs, delivers and differentiates customer experience on behalf of some of the world’s most respected companies. It provides classic customer communication as well as digital solutions such as social media and online communications, automated interaction and AI, analytics, self-service and other customer lifecycle solutions. The group has combined annual revenues of €1.2bn and over 500 clients globally across many industry sectors. It has more than 48,000 people in 28 countries worldwide, with market-leading positions in Europe, Middle East and Africa, while also having a strong presence in Asia and the Americas

Customer Service Representative - English - Sibiu  -  Majorel

E timpul pentru un browser mai bun

De la 1 octombrie 2019, te informăm că site-ul eJobs.ro nu va mai putea fi accesat prin browser-ul Internet Explorer din cauza funcționalităților reduse ale acestuia. Accesează-ne cu încredere folosind unul dintre browserele mai moderne: Google Chrome, Mozilla Firefox, Safari sau Edge.

Am înțeles
close