Collections Specialist with French
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Candidatul Ideal
Highschool diploma is mandatory;
Languages: English - min B1+ level, French - min B2 level;
Microsoft Excel skills – intermediate;
Customer service skills;
Strong interpersonal and negotiation skills;
Team player attitude.
Descrierea jobului
Responsible for chasing outstanding invoices from customers of our clients;
Contact overdue customers and chase for payment in accordance with rules set by the engagement;
Issue and monitor automatic and manual reminders to customers;
Document customer interactions into system;
Performs basic reconciliations;
Proactively collect and escalate overdue accounts and ensure customer payment to terms;
Build and maintain strong relationships with external customers;
Working schedule: Monday to Friday within business hours.