Acest anunț a expirat și nu este disponibil pentru aplicare.
Education and Experience Required:
· First level university degree with a focus in business or economics recommended or equivalent experience.
· Typically 0-2 years of experience in collection.
Knowledge and Skills Required:
· Good written and verbal communication, negotiation, and conflict resolution skills.
· Fluency in English and Spanish/ French
· Intermediate accounting knowledge.
· Intermediate problem solving skills.
· Basic computer skills.
· Intermediate prioritization skills.
· Basic understanding of risk mitigation tools.
· Intermediate understanding of collection processes and financial concepts.
· Intermediate influence skills
Hewlett Packard Enterprise creates new possibilities for technology to have a meaningful impact on people, businesses, governments and society. HPE brings together a portfolio that spans software, services and IT infrastructure to serve more than 1 billion customers in over 170 countries on six continents. HPE invents, engineers, and delivers technology solutions that drive business value, create social value, and improve the lives of our clients.
The Finance team at HPE provides world class decision support driving profitable growth and exceptional shareholder value through our commitment to operational excellence, people development, and innovation. We provide accurate and timely financial information meeting the company’s regulatory and fiduciary responsibilities with unwavering integrity.
In the Finance division, our reporting and controlling teams are working on tasks like asset management, financial integration of mergers and acquisitions, as well as USGAAP-reporting. Our objective is to display all business activities in a financially correct and transparent manner.
Collections Analyst with Spanish/ French Skills:
Follows standard collection strategies, may exercise independent judgment to customize to the customer environment, with longer follow up time and focus on building customer relationships
May act as resolver for designated self-resolving accounts
Identify appropriate customer contacts to obtain payment or identify and resolve issues
Proactively make regular contact with customers via phone, fax or email
Respond and follow up promptly on customer requests or issues
Build and maintain internal HP (sales, credit, order management, etc.) and external customer relationships
Learn customer infrastructure, processes and escalation contacts as needed to enhance customer experience, obtain payments, identify and resolve issues
Document all collections activities and key customer payment behavior details in designated system/local files following standard commenting procedures
Forecast month-end/quarter end aging results for assigned portfolio.
Participate in all governance related activities at team, region and global level to identify specific actions and provide regular status updates.
At Hewlett Packard Enterprise, our ideas propel our world faster. We’re an industry-leading technology company. And we’re accelerating everything we do. With the industry’s most comprehensive portfolio, our technology and services help transform our customers around the world to become more efficient, more productive and more secure. They enable our customers to go further. And our employees to develop, learn and advance their careers. Ready to change the world? No one’s doing it faster.
Mission: We help customers use technology to slash the time it takes to turn ideas into value. In turn, they transform industries, markets and lives.
Some of our customers run traditional IT environments. Most are transitioning to a secure, cloud-enabled, mobile-friendly infrastructure. Many rely on a combination of both. Wherever they are in that journey, we provide the technology and solutions to help them succeed.
De la 1 octombrie 2019, te informăm că site-ul eJobs.ro nu va mai putea fi accesat prin browser-ul Internet Explorer din cauza funcționalităților reduse ale acestuia. Accesează-ne cu încredere folosind unul dintre browserele mai moderne: Google Chrome, Mozilla Firefox, Safari sau Edge.Am înțeles