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• University degree;
• Excellent communication and negotiation skills;
• Capacity to deal with difficult customers;
• Capacity to handle multi tasks and problem solving abilities;
• High energy and positive attitude;
• Fluency in English;
• MS Office (Word, Excel, Outlook);
• Experience in a similar position would be an advantage.
• Makes agreements with customers regarding payment of invoices;
• Checks all incoming proofs of payment and takes actions accordingly;
• Offers explanations and solutions to all payments, invoices and customer issues;
• Requests corrections to customer balance (adjustments/credit transfer).
Zapp is a highly successful company recognized for its integrated wireless voice and data services and products. Attending to both corporate and residential customers communication needs, Zapp delivers qualitative, secure and innovative mobile services using the CDMA technology, focusing thus on next generation solutions.
With a talented workforce that recently made possible the offering of fixed telephony and is engaged at the moment in deploying a 3G network, it is now an exciting time to join our team!
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