Collection Officer - limited contract

• University Degree (Economics or Juridical)
• Fluent in spoken and written English language

• Specific knowledge: leasing, juridical, advanced MS Office skills

• Customer and results oriented
• Self-motivation and willingness to perform
• Communication and relationship building skills
• Good problem-solving and stress-resistance abilities
• Loyalty, conflict-managementPerson with analytical thinking, communications skills, ability to work in team

• Contacting retail clients and establishing reasonable payment terms;
• Handling payment deferrals;
• Handling restructure requests, providing document lists and replies according to the Risk department’s decision;
• Providing replies to written requests received from customers;
• Administrating guarantees (archive registering, filling for usage, monitoring retrieval of used guarantees) and sending information about the use of contractual guarantees;
• Sending financial statements to customers;
• Sending written notices, sms and emails regarding the outstanding;
• Performing skip trace activities.

• Handling Incoming calling;
• File and archive maintenanceFile and archive maintenance;
• Providing feedback to internal customers and solving the problems of external customers;
• Providing answers to various state institutions;
• Meeting with clients and partners (which are related to Collection activity);
• Manage collection reporting.

Mercedes-Benz are o tradiţie de peste o sută de ani şi deţine nenumărate inovaţii in domeniul mobilităţii. Azi ne concentrăm atenţia asupra automobilelor de pasageri ca referinţă de calitate, excepţionalelor vehicule comerciale şi asupra serviciilor remarcabile care aduc valoare in beneficiul clienţilor noştri. Eforturile noastre pentru atingerea acestor obiective sunt indrumate de standardele etice foarte ridicate, preocuparea pentru mediul inconjurător şi valorile fundamentale ale companiei: pasiune, respect, integritate şi disciplină. Dacă ne impărtăşeşti valorile şi eşti un perfecţionist, vino alături de noi. Mercedes-Benz Financial Services Romania, divizia financiară a grupului Daimler AG, este prezentă in Romaniaa prin trei entităţi: Mercedes-Benz Leasing IFN, Mercedes-Benz Service Leasing si Mercedes-Benz Insurance Broker.