Client Advisor with Mandarin

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Tipul job-ului
Salariu Nespecificat
Limbă străină
Permis conducere Nespecificat

Candidatul Ideal

We are in the business of helping people: we provide client support and technical issue solutions for the clients who need it.

Therefore we are looking for colleagues who are self motivated, detail-oriented and well organized, with excellent communication and interpersonal skills.

Are you fluent in Mandarin and also speak Romanian or English at an advanced level?

Then join our team, we are glad to welcome you!

Descrierea jobului

  • Answer inbound calls from client’s customers re: complaints, concerns, inquiries.
  • Data Entry to record customer information within our customer service database
  • Handle all incoming call volumes in a timely fashion to comply with client and company service level standards.
  • Must be able to provide clear, concise ticket documentation.
  • Review and update information in an internal data system.
  • Maintain up-to-date knowledge of services and/or processes to provide proper information to customers.
  • Set proper expectations when a call cannot be handled immediately and follow through to its completion.
  • Communicate effectively, verbally and in writing, to provide excellent level of internal and external customer help desk customer support.

  • 100% remote work
  • Private Medical Subscription;
  • Meal Tickets;
  • A 7card Subscription;
  • Incentives and also bonuses for our employees – financial and non-financial;
  • The opportunity to take your career to the next level and apply for a middle/ upper management position in CGS.

If you would like to find out more about our culture please visit our blog:

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or visit our international website:

Descrierea companiei

CGS is an American outsourcing company, owning one of the largest support centers on the Romanian market. CGS is listed in the first 15 best companies of its kind in the world; meanwhile, our client portfolio includes company in Forbes Top 500, as well as top European companies.

We offer extensive training sessions and we stand for promoting people from within: more than 90% of out managers started in our company on entry-level positions.

Learn more about our Privacy Policy for the purpose of GDPR by clicking the link:

Publicat 4 nov. 2021 Reactualizat 4 dec. 2021 Expiră 4 dec. 2021
Nu îți face griji, poate joburile de mai jos îți pot fi de folos

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