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• Fluency in spoken and written in English;
• At least Master degree in Management, Business, Economics or Finance;
• Two years minimum of professional experience in an international company;
• Very advanced Excel skills;
• Experience in a Call Center is COMPULSORY;
• Knowledge of Italian or Spanish will also be considered as an advantage.
• Dynamic, very independent, self-starter, initiative individual who takes ownership and responsibility;
• You will be overseeing project managers and Supervisors, as well as all departments;
• Responsible for overseeing Client Reporting and CRM;
• Motivation and retention of the personnel;
• Responsible for monitoring and controlling the completion of the targets by projects.
What expects you?
• Young and responsible team of professionals with international experience;
• Interesting work within an international company;
• Steep and rewarding learning curve;
• Modern working environment;
• Attractive remuneration and challenging career development path;
• Additional benefits in kind.
CallPoint in Romania has a Call Center which occupies a 500 sq. m office in the center of Bucharest with 150 agent positions capcity. At present, we are working on Telemarketing and Customer Care projects in France, USA, Canada and Italy and we are looking for a new, motivated associate, who is willing to support our dynamic growth.
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