Publicat 18 Feb 2021 | Reactualizat 20 Mar 2021 | Expiră 21 Mar 2021

Business Analyst

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Descrierea jobului


  • Responsible for the functional design of client solutions. This includes a lead role in project discovery and definition workshops, creating scope, documenting requirements and designs;
  • Critically understanding clients' operations, processes and systems;
  • Proficient at articulating the right questions to extract business as well as technical requirements;
  • Determine the potential solutions and testing them for both technical and business compatibility;
  • Collaborate with Project Managers, Solution Architects and customers to design and deploy robust ecommerce solutions across omni-channel;
  • Creation of use cases, user stories and models that maps customer demands with platform and solutions;
  • Maintain and update the documentation during the project life;
  • Validate implementation versus requirements to make sure that customers’ needs match the solution;
  • Work closely with Sales team – participate in Discovery/Sales meetings, prepare estimates & proposals for getting new opportunities;
  • Contribute to on-going process and methodology improvements;
  • Keep a constant positive connection with the client

  • University degree or college diploma in the field of IT and/or Economics and/or Engineering
  • 2+ years direct work experience in an Account Management/Business Analyst role, including all aspects of process development and execution
  • Good understanding of web concepts, SEO, UI/UX
  • Familiar with web programming languages, technologies and testing
  • Good English

Descrierea companiei

With headquarters in Quebec, Canada, and more than 30 locations across the world, we are a leading global commerce solutions company, with expertise in enterprise CRM, ecommerce, Salesforce Clouds, content management, ERP, cloud solutions and mobile applications. As a multi-cultural international team of over 800 employees, we are constantly driving change and innovation, delivering innovative solutions to enterprises and emerging businesses across B2B and B2C sectors since 2003.

Business Analyst  -  OSF Global Services SRL

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