Application Support Engineer

S&T Romania - 1 poziție
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Candidatul Ideal

Role:
Support/maintain a diverse portfolio of Global applications-custom applications running on on-prem Windows/Linux or cloud servers in a 24/7 environment (this role will require night and weekend shifts)

Critical Hiring Criteria:
  • Previous relevant experience with Linux or Microsoft Enterprise solutions - minimum 1,5 years
  • Proficiency in spoken and written English
  • Familiar with (or good understanding of similar technologies – minimum 1-year experience per technologies) at least of 3 of the following:
-Microsoft Windows Server (2008 R2 and above) or Linux (Centos and RedHat)
-Microsoft IIS/Apache
-Microsoft SQL Server
-Monitoring tools and principles
-Microsoft Powershell
-Microsoft SharePoint
  • Good understanding of IT processes (Incident and Problem management, Change management). Ideally, ITIL Foundation certified.

Descrierea jobului

Responsibilities:
  • Incident management and resolution following Standard Operating Procedures (SOPs)
  • Alert management from automated systems
  • Manage escalation of issues to various Global teams and ensure resolution is reached
  • Monitoring the environments in our portfolio, deploy application(s) and patch updates to development, QA and production environments following published Standard Operating Procedures (SOPs)
  • Participate in continuous improvement of internal processes for the activities in our portfolio
  • Interface with the internal clients/customers
  • Daily/Weekly Monthly reporting for the Global application in our portfolio

Descrierea companiei

S&T AG is a leading system integrator and provider of IT services in 19 countries of CEE.
Based in Austria, the company is listed on the German Stock Exchange, has around 1,600 employees, a turnover of 468 million Euro in 2015, and offers an extensive portfolio of proprietary technologies (from PC and server hardware through mobile solutions to hardware and software-based special systems).
With more than 20 years of experience and maximum organizational flexibility, S&T supports the business processes of companies through customized IT solutions and products. The strengths of S&T derive from understanding the individual requirements of regional customers. This also provides benefits while working with multinational corporations. S&T Romania, founded in 1994, is an end-to-end system provider and offers an industry-specific services portfolio in the areas of consulting integration, and outsourcing for large and medium-sized enterprises and support along the entire IT value chain. The company has a flexible structure based on a strong core team of more than 180 professionals and a reliable network of local partners. Our target customers are active in the financial services, telecom, utilities, manufacturing sectors as well as in public administration and retail. S&T Romania has a complete integrated support offer for its clients and is the only system integrator on the Romanian market with full certifications (hw&sw).
Publicat 14 sept. 2021 Reactualizat 14 oct. 2021 Expiră 14 oct. 2021
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