Candidatul Ideal
Strong technical background, preferably with rotating equipment
Prior experience both at the shopfloor and on-site
Knowledge of main IT tools
Fluency in English, written and spoken, availability to travel
Prior experience both at the shopfloor and on-site
Knowledge of main IT tools
Fluency in English, written and spoken, availability to travel
Descrierea jobului
Objective:
Insure highest level of Customer satisfaction during all the after sales activities
Job Description:
Liaise with Customers aiming at the seamless and consistent flow of information relevant to the After Sales activities
Provide “first aid” assistance to Customer requests, analyse reported pump working issues and propose trouble shooting procedures
Organize and manage on-site assistance, when required
On-site intervention
Coordinate with the Spare Parts dept any offer relevant to parts required for site assistance jobs
Within the after sales team, support the activities:
- Enter into the ERP systems projects under warranty terms, revisions and site assistances
- Enter and update in the system all the technical documents relevant to the After Sales (EDM)
- Preparation, monitoring and submission of contractual reports
Follow-up of the invoicing and money collection relevant to payable assistances
Insure highest level of Customer satisfaction during all the after sales activities
Job Description:
Liaise with Customers aiming at the seamless and consistent flow of information relevant to the After Sales activities
Provide “first aid” assistance to Customer requests, analyse reported pump working issues and propose trouble shooting procedures
Organize and manage on-site assistance, when required
On-site intervention
Coordinate with the Spare Parts dept any offer relevant to parts required for site assistance jobs
Within the after sales team, support the activities:
- Enter into the ERP systems projects under warranty terms, revisions and site assistances
- Enter and update in the system all the technical documents relevant to the After Sales (EDM)
- Preparation, monitoring and submission of contractual reports
Follow-up of the invoicing and money collection relevant to payable assistances
Descrierea companiei
De mai bine de 40 de ani, SEKO a proiectat și fabricat pompe și soluții de dozare deosebite pentru piețele de curățare și igienizare, tratare a apei și procese industriale, iar acum livrează la nivel global în peste 100 de țări. SEKO este unică printre principalii concurenți ai săi prin amploarea sa și diversitatea portofoliului, care acoperă mai multe sectoare de afaceri și multe aplicații variate, continuând să își ofere serviciile prin intermediul a peste 1.000 de angajați.
