We are an intrinsically human company – a cultural melting pot of passionate game-changers that strive to make a difference in the lives of people and businesses.
Join our Financial Shared Service Team at Webhelp Romania and help us enable the power of our “Change the Game” brand vision. You will ensure that company practices correspond to internal control processes and procedures, that the output of these process create reliable and timely delivery of financial information.
What you will do at Webhelp:
Sales management responsibilities:
Issue client invoices in the ERP system as requested by Business Account Manager
Perform monthly revenue estimations
Record & reconcile bank statements; apply cash to customer accounts
Manage relationship with factoring partners: record & reconcile factoring transactions
Prepare regular reports regarding the status of receivables
Ensure all accounting information is recorded accurately and timely
Cover other topics related to accounts receivables (e.g. manual postings, adjustments, reversals, write offs etc.) as needed
Provide support to audit teams (internal and external) in relation to receivables area Collection responsibilities
Act as first point of contact for Business Account Managers and customers in relation to receivables queries
Monitor customer accounts for non-payments, delayed payments and any other irregularities
Perform collections and dunning activities in accordance with the collection strategy agreed for each customer (e.g. send statements of account, reminders, dunning letters, follow-up on promises to pay etc.)
Investigate and solve disputes by liaising with the customer and relevant internal departments; escalate to business when necessary
Qualifications and relevant experience:
University degree in Accounting or Finance
Experience in a similar AR Accounting role (minimum 2 – 3 years)
Good working knowledge of French language, both verbal and written
Strong appetite for working in an international environment and very strong collaboration & team-work skills
Good level of computer literacy in PC applications MS Office
Delivery skills, problem solver
Excellent attention to detail and accuracy
Webhelp is a 50,000 people-strong global leader in business process outsourcing (BPO). We continue to specialise in customer experience but our capabilities extend across voice, social and digital channels. Our outsourced services have also expanded to include payment management, sales and marketing services.
We engineer customer experiences on behalf of some of the world’s most progressive brands and through our transformational outsourcing proposition we can drive performance improvement, deliver a real and lasting transformation in clients’ operating models and deliver material financial advantage.
Since its inception, Webhelp has grown significantly with more than 500 partners being served by our global teams which cross 35 countries and more than 140 customer experience hubs. In the last four years alone, our revenues have grown by more than 250%. We achieved this by investing in our people and the environment they work in, and developing the analytical and operating capability to deliver truly transformational outsourcing with solutions which meet the challenges of a now omni-channel world.