Senior Technical Consultant | REMOTE

• University degree in Information Technology or a related field
• 5+ years of experience in ServiceNow platform implementation, development or administration
• Strong technical expertise in scripting (JavaScript, Glide API), integrations (REST/SOAP APIs, MID Server, etc.) as well as Upgrade and Release Management
• Certifications CSA & CIS ITSM (more is a plus)
• Good understanding of ITSM principles and frameworks (ITIL certification is a plus)
• Ability to translate business requirements into technical solutions
• Excellent communication skills in English (German is a plus)
• Proactive, structured, and solution-oriented mindset

• Ensure stability, security, and performance of our ServiceNow platform
• Lead upgrades, patches, and configurations
• Manage user access, roles and permissions
• Proactive troubleshooting and monitoring

• Develop workflows, forms, and automation to optimize processes
• Implement new features and integrations with other systems
• Configure and customizing processes to meet business requirements

• Collaborate with IT and business teams to analyze requirements and design solutions
• Drive continuous improvement initiatives to enhance service delivery
• Lead workshops on best practices for ServiceNow solutions

• Lead transitions from development to operations
• Manage supplier performance, SLAs, and operational budget

Activam pe piata de consultanta in Resurse Umane din anul 1998. Cu o acoperire nationala pe patru arii de expertiza: recrutare si selectie, leasing de personal, assessment center si consultanta.

Am devenit lideri in Transilvania si ne-am impus pe piata din Romania dezvoltand o noua locatie la Bucuresti. Am reusit acest lucru prin profesionalismul serviciilor, specializarea multidisciplinara a echipei de consultanti, printr-o permanenta colaborare cu cei care apeleaza la serviciile noastre de consultanta. Nu ne oprim aici si ne dorim sa oferim o imbunatatire continua a serviciilor in concordanta cu feedback-urile primite de la clienti si candidati.

Dezvoltarea unui parteneriat pe termen lung cu clientii nostri - diverse industrii: IT&C, automotive, outsourcing, pharma, banking, FMCG, etc - prin oferirea celor mai bune servicii de consultanta este obiectivul nostru principal.

Prin orientarea catre client, munca in echipa, flexibilitate, excelenta, dedicare si responsabilitate dorim sa aducem plus-valoare in serviciile noastre.