Candidatul Ideal
What we are looking for:
A warm, people-oriented personality and a positive attitude
Team spirit and willingness to support colleagues
Flexibility, multitasking and problem-solving skills
Excellent communication skills, both verbal and written
Previous experience as Front Desk Agent, Receptionist or similar role is an advantage
Professional and well-presented appearance
What we offer:
A dynamic and friendly working environment, where hospitality and smiles make the difference
A supportive team and a professional atmosphere
Real opportunities for growth and career development within Leonardo Hotels
Stability, respect and recognition for your work
A warm, people-oriented personality and a positive attitude
Team spirit and willingness to support colleagues
Flexibility, multitasking and problem-solving skills
Excellent communication skills, both verbal and written
Previous experience as Front Desk Agent, Receptionist or similar role is an advantage
Professional and well-presented appearance
What we offer:
A dynamic and friendly working environment, where hospitality and smiles make the difference
A supportive team and a professional atmosphere
Real opportunities for growth and career development within Leonardo Hotels
Stability, respect and recognition for your work
Descrierea jobului
Do you enjoy working with people and creating memorable experiences? At the hotel reception, you’ll be the first smile our guests see and the one who makes their stay truly special.
Your main responsibilities:
Process guest check-ins, assign rooms and activate room keys
Coordinate with Housekeeping to ensure room readiness and report any guest concerns
Answer and handle guest calls, messages, questions and requests with professionalism and warmth
Provide information and recommendations about hotel services and local attractions
Process check-outs, resolving any disputed charges
Handle payments and room charges efficiently
Confirm reservations and cancellations, run daily reports on arrivals and departures, according to Leonardo Standards
Ensure compliance with Leonardo Hotels policies and procedures
Your main responsibilities:
Process guest check-ins, assign rooms and activate room keys
Coordinate with Housekeeping to ensure room readiness and report any guest concerns
Answer and handle guest calls, messages, questions and requests with professionalism and warmth
Provide information and recommendations about hotel services and local attractions
Process check-outs, resolving any disputed charges
Handle payments and room charges efficiently
Confirm reservations and cancellations, run daily reports on arrivals and departures, according to Leonardo Standards
Ensure compliance with Leonardo Hotels policies and procedures
Descrierea companiei
Leonardo Bucharest City Center Hotel is perfectly located in the heart of the city on Calea Victoriei, the main boulevard of Bucharest. Walking distance from the main points of interest: 10 minutes to the Old City Center area, 5 minutes from Piata Victoriei or Piata Romana. Our 4 star hotel offers an amazing view above the historical Bucharest, comfort in one of the 78 rooms and professional service at the bar, restaurant and meeting area. Places to come home to. We warmly welcome business travelers, conference participants and tourists who come to explore the city. This welcoming environment, along with plenty of tender loving care from the Leonardo staff, is designed to make every guest feel at home.
At Leonardo Hotels, we make it easy for travelers to take it easy.
At Leonardo Hotels, we make it easy for travelers to take it easy.
