Candidatul Ideal
- Education: Bachelor’s degree in Economic Studies or related field (or equivalent experience)
- Experience: 1–3 years in a similar role
- Skills: Proficiency in SAP and strong planning capabilities (mandatory)
- Languages:
- Local language – Proficient
- English – Proficient
- Additional languages – a plus!
Descrierea jobului
Location: Oradea
Reporting to: Program Coordinator Manager
Employment Type: Full-time
Experience Level: Entry to Mid-Level
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About the Role
Are you a proactive, detail-oriented professional with a passion for coordination and customer satisfaction? Join our dynamic team as a Program Coordinator, where you'll play a key role in enhancing sales, operations, and planning processes. This position is ideal for someone who thrives in a fast-paced environment and enjoys cross-functional collaboration.
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Key Responsibilities
Customer Relationship Management
- Build and maintain strong relationships with customers.
- Handle complex accounts and ensure timely, accurate communication.
- Lead regular customer calls and provide meeting summaries.
- Process and acknowledge customer orders.
- Continuously review and optimize planning based on capacity and material availability.
- Manage invoicing and ensure compliance with logistic agreements.
- Drive improvements in delivery and quality performance.
- Analyze forecasts and production orders to ensure alignment with customer needs.
- Resolve invoice discrepancies and provide cost transparency.
- Act as a liaison between internal teams to ensure smooth program execution.
- Support quarterly business reviews and explain data discrepancies.
- Promote eco-friendly practices in shipping and documentation.
- Handle RMA requests and ensure proper customs procedures.
- Ensure timely action on KPIs and maintain accurate reporting.
Why Join Us?
- Collaborative and supportive work environment
- Opportunities for growth and development
- Work with international customers and cross-functional teams
- Make a real impact on operational excellence and customer satisfaction
Descrierea companiei
The Connect Group provides total EMS (Electronic Manufacturing Services) solutions for the professional industry. Its activities divide into four main pillars - engineering, cable assembly, PCB assembly, module building - with interaction between the pillars offering a unique range of possibilities. Combining high-level technology with a stringent quality program and customer-specific logistics, our factories offer innovative solutions tailored to individual requirements. Our services are backed by a comprehensive quality program. We strive to deliver flawless products that exceed our customers' expectations. The latest test systems, strong relationships with our suppliers and professionalism based on more than twenty years’ experience are our guarantee.
