IT SUPPORT SPECIALIST

• Results-oriented and adaptable, with the ability to identify issues and implement effective solutions;
• Solid knowledge of hardware and software troubleshooting;
• Experience troubleshooting Windows operating systems and Microsoft Office applications;
• Familiarity with hardware, software, and networking diagnostic tools;
• Good understanding of TCP/IP, DNS, DHCP, VLANs, VPNs, routing principles, and wireless (Wi-Fi) network configuration and troubleshooting;
• Experience with Active Directory, Microsoft 365, Microsoft Azure, and Exchange Online;
• Understanding of IT security principles, endpoint protection, and access control management;
• Willingness to travel occasionally within the country, as required;
• Holding a valid driving license and relevant certifications is considered an advantage.

• Bachelor’s degree in Electronics and Telecommunications, Automation, Computer Science, or a related field;
• Minimum of 2 years of relevant technical experience;
• Good English communication skills;
• Strong team-oriented mindset and adaptability;
• Positive attitude and willingness to learn;
• Previous experience in a similar role is considered an advantage.

• The responsibilities of the IT Support Specialist include, but are not limited to:
• Implementing and maintaining network infrastructure, including cabling and passive/active network devices;
• Troubleshooting and maintaining printers and related equipment;
• Installing, configuring, and deploying hardware, operating systems, and business applications;
• Performing hardware and software diagnostics and resolving technical issues affecting desktops, laptops, printers, mobile devices, networking equipment, and peripherals;
• Managing incidents, monitoring the ticketing queue, and collaborating with the technical support team to ensure timely resolution;
• Providing Level 1 and Level 2 internal IT support while maintaining clear and professional communication with end users and colleagues;
• Managing hardware and software assets, maintaining accurate documentation, and preparing technical reports.

PARALELA 45 TURISM a fost infiintata in aprilie 1990, fiind una dintre primele trei agentii private din Romania.

În 2025, compania a fost achiziționată de RAINBOW TOURS, unul dintre principalii tour-operatori din Polonia. Acest parteneriat strategic deschide un nou capitol de creștere ambițioasă și transformare pentru Paralela 45 Turism.

Astazi, principalele segmente de activitate acoperite de companie sunt: TURISM INTERNATIONAL, TURISM INTERN, TURISM DE BUSINESS, SERVICII TRANSPORT.

Agentia de turism Paralela 45 este un reputat tour-operator din Romania, cu o retea nationala formata din 40 de agentii directe sau in franciza. Membra a celor mai prestigioase asociatii nationale si internationale de profil – ANAT, IATA, ASTA – Paralela 45 ofera de peste 30 de ani turistilor sai servicii complexe: chartere, turism intern si corporate, evenimente, vacante de grup sau individuale, programe sociale si de seniori, croaziere, rezervari de bilete de transport (avion, autocar, tren), rezervari hoteliere, obtinerea de vize turistice, ghizi specializati, inchiriere de masini.

Daca esti pasionat de turism si iti doresti o cariera de succes in domeniu, Paralela 45 este locul ideal pentru a descoperi noi oportunitati si de a te dezvolta professional. Alatura-te echipei Paralela 45!